Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description Proactively managing team performance / production of deliverables, aiming to exceed SLA targets, recommending and implementing action plans as appropriate to address any shortfalls; Providing a first point of escalation for the team and clients in respect of service/delivery issues;...
Job description Proactively managing team performance / production of deliverables, aiming to exceed SLA targets, recommending and implementing action plans as appropriate to address any shortfalls; Providing a first point of escalation for the team and clients in respect of service/delivery issues;...
Job description Incident Manager ensures that the planning, scheduling, approval, implementation and review of all changes/incidents that occur are within the IT managed infrastructure and applications portfolio. They will ensure that all activities do not impact the integrity of the environment,...
Opis stanowiska Po szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Job description Supporting HR process in various areas such as recruitment, learning & development and HR administration; Handling direct contact with the German speaking candidates and Capgemini employees; Supporting on-shore Capgemini team in their daily HR requests; Building a strong relation...
Job description We are looking for a professional experienced with Linux support who wants to gain experience with some of the latest technologies. You will provide support for operating systems (Linux / Windows) and get trained on Big Data applications support. You will have the chance to...
Job descriptionCurrently we are looking for people with French and financial knowledge ready to join a group of Capgemini’s special agents – Flying Squad! What do our special agents do? They are on a constant mission supporting other teams among the organization – they are working from...
Job description Troubleshoot daily problems with voice/contact center systems; Assist in telephony administration and troubleshooting of daily problems; Participate in transition and infrastructure projects; Creating telephony solutions based on specific requirements; Participating in...
Job descriptionFor our Client Logo In Krakow Delivery Center we are recruiting candidates who would like to be part of fantastic delivery team with option to take part in the transition of Source to Pay processes. The scope involved covers processes Payment, Query / Help Desk, Spot Buy/Tactical...
Job descriptionSupport Delivery: Proactively managing team performance, aiming to deliver automation targets and/or service aspirations, recommending and implementing action plans as appropriate to address any shortfalls; Process / task monitoring, managing non-standard situation, executing...
Job descriptionWe are looking for engineer who will be watching over customer environment by adjusting Nagios OMD infrastructure. This role is best suitable for professionals seeking to provide 3rd application support. You will perform root cause analysis, troubleshooting for major issue resolution....
Job descriptionCurrently we are looking for people with French and financial knowledge ready to join a group of Capgemini’s special agents – Flying Squad! What do our special agents do? They are on a constant mission supporting other teams among the organization – they are working from...
Job description Troubleshoot daily problems with voice/contact center systems; Assist in telephony administration and troubleshooting of daily problems; Participate in transition and infrastructure projects; Creating telephony solutions based on specific requirements; Participating in...
Job descriptionSupport Delivery: Proactively managing team performance, aiming to deliver automation targets and/or service aspirations, recommending and implementing action plans as appropriate to address any shortfalls; Process / task monitoring, managing non-standard situation, executing...
Job description Processing HR Administration requests (Answering Clients’ calls and emails) Providing clarification of HR processes and procedures; Supporting the team with daily HR tasks - clients' and within Capgemini's structure; Updating all required process documentation and other...