Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job description Dealing with all types of customers' queries and disputes within the role; Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open; Handles day-to-day activities and cooperates closely, when necessary, with customer service...
Job description Processes in scope: policy and claims management; treatment of incoming and outgoing calls and emails in the area of project’s scope (cooperation with Belgian customers and brokers) Performing various back-office tasks related to the life cycle of the end client and contract,...
Job descriptionIf you have worked with Linux previously – during courses on college or maybe you use it at home and you would like to extend your knowledge this is a perfect position for you. Within our growing engagement you will have unique opportunity to work with Linux technologies on basic...
Job descriptionAs a Partner Service Representative, you will be a point of contact for a number of Partners and a Sales Manager based in the country you support. The general goal of the position is to successfully manage orders from Partners and ensure they receive best-in-class customer service. In...
Job descriptionYou will be involved in all aspects of software development lifecycle including requirements analysis, design, implementation, quality assurance, release management, early lifetime support and deployment automation and will be working closely to the customers. You will be encouraged...
Opis stanowiska Po szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Job description After an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job descriptionWe are looking for a professional experienced with Linux support who wants to gain experience with some of the latest technologies.You will provide support for operating systems (Linux / Windows) and get trained on Big Data applications support.You will have the chance to collaborate...
Opis stanowiskaPo szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Job description Responsibility for timely and accurate accomplishment of given tasks and projects management activities related to the direct VPs, Directors; Complex organization and monitoring of internal and Client meetings, tele & video calls, conferences, Senior Management trainings etc.; on...
Job descriptionMain accountabilities Leading 24+ employees with the help of 2 Team Leaders (direct subordinates); Making sure all aspects of work are appropriately covered across the month so that KPIs and SLAs are met; Appropriate promotions planning; managing attrition; helping Tower Manager in...
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job description Interacting with Client's various parties via phone and email – queries resolution; Preparing and sending payment reminders to Customers; Direct cooperation with sales department and local finance; Vendor master data query solution; Preparing analyses and processing reports;