Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job descriptionThe role of Major Incident Manager falls within the Service Management Group.This role will have the responsibility of managing the Capgemini Major Incident Management process and therefore will work closely with Incident Management, Problem Management, Change Management, Capgemini...
Job description Performing / Receiving Cash Collection calls; Verify and timely processing financial data through the different tools and systems; Recording all queries and incidents related to the service in the Query Management System; Prepare and provide goods-receipt/invoice-receipt reports on...
Job description: You will be involved in all aspects of software development lifecycle including requirements analysis, design, implementation, quality assurance, release management, early lifetime support and deployment automation and will be working closely with the customers. You will be...
Job description After an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Szukamy Ciebie jeśli: Jesteś studentem, którego interesuje marketing, content marketing, employer branding lub PR. Działasz w mediach społecznościowych i środowisku studenckim oraz bardzo dobrze mówisz w języku angielskim. Chcesz przez 10 miesięcy rozwijać się pod okiem specjalistów z...
Opis stanowiska Po szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Job description After an induction training you will be able to: Handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer Analyze and resolve most common enquiries using step-by-step solutions provided to you Deliver high quality standard...
Job description After an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Opis stanowiska Dostarczanie klientowi wysokiej jakości, profesjonalnej i proaktywnej usługi (zgodnie z ustalonymi SLA) Obsługa incydentów i zgłoszeń serwisowych Rozwiązywanie problemów z obsługą na miejscu (IMAC (Installations, Moves, Adds and Changes)) Zarządzanie zasobami Instalacja i...
Job description Incident Manager ensures that the planning, scheduling, approval, implementation and review of all changes/incidents that occur are within the IT managed infrastructure and applications portfolio. They will ensure that all activities do not impact the integrity of the environment,...
Job description After an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Kogo poszukujemy? Nie musisz mieć wcześniejszych doświadczeń w podobnej pracy. Sprawdzimy natomiast, czy posiadasz: Bardzo dobrą znajomość języka niemieckiego (dodatkowym atutem będzie, jeśli znasz również angielski, ale nie jest to konieczne). Łatwość komunikacji i nastawienie na...
Job description After an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job description • Delivering a high quality, professional and proactive day to day service to client, within agreed SLA’s • Handling incidents and service requests • Resolving onsite support issues( IMAC (Installations, Moves, Adds and Changes)) • Assets management • Desktop systems...
od 5001 do 10000 prac.
Doradztwo / Konsulting
