Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description Interacting with Client's various parties via phone and email – queries resolution; Preparing and sending payment reminders to Customers; Direct cooperation with sales department, credit management team and local finance; Analyzing data on Team Leader’s request; Preparing...
Job description Dealing with all types of customers' queries and disputes within the role; Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open; Handles day-to-day activities and cooperates closely, when necessary, with customer service...
Job description Processes in scope: policy and claims management; treatment of incoming and outgoing calls and emails in the area of project’s scope (cooperation with Belgian customers and brokers) Performing various back-office tasks related to the life cycle of the end client and contract,...
Job description Contacting clients daily (phone and e-mail) Processing electronic payments and ensuring that they are taken smoothly and in a timely manner; Preparing and sending payment reminders; Supporting clients;
Job descriptionAfter an induction training you will be able to: Handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer Analyze and resolve most common enquiries using step-by-step solutions provided to you Deliver high quality standard...
Opis stanowiskaPo szkoleniu wstępnym będziesz w stanie: Odpowiadać na przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Dostarczyć wysokiej jakości standard obsługi klientów Analizować i...
Opis stanowiskaPo szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job description Dealing with all types of customers' queries and disputes within the role; Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open; Handles day-to-day activities and cooperates closely, when necessary, with customer service...
Job description Processes in scope: policy and claims management; treatment of incoming and outgoing calls and emails in the area of project’s scope (cooperation with Belgian customers and brokers) Performing various back-office tasks related to the life cycle of the end client and contract,...
Job description Supporting the infrastructure, application systems, batch schedules; ensuring that processing deadlines and on-line service windows, as detailed in the SLA, are delivered and supported to the highest quality Raising and referring service incidents, managing calls through to...
Position purposeWe are currently looking for a Unix/Linux Administrator to work in a team responsible for L2/L3 support of IT infrastructure (mainly RHEL, Solaris OS) of some of the leading companies on the German market.Main accountabilities Server administration and support Performing changes and...
Job descriptionMain part of responsibilities will be to deploy new code to customers websites following detailed instructions. Cooperating with technical teams located all over the globe to resolve any infrastructure issue reported. Working Pattern: Shift worker covering 24*7*365Position purposeIf...
Job descriptionAs a Partner Service Representative, you will be a point of contact for a number of Partners and a Sales Manager based in the country you support. The general goal of the position is to successfully manage orders from Partners and ensure they receive best-in-class customer service. In...
Job descriptionYou will be asked to perform customer service activities for our Client’s Car Dealers and Customers by handling questions or requests related to their contracts in French language. You will be also responsible for analyzing customer’s profiles, contractual documents and solvency...