Job Summary The goal of the Service Management Coordinator is to deliver ITIL processes to client satisfaction, whilst maintaining and improving the robustness and cost effectiveness of the shared service model. Duties: Responsible for the delivery of Change, Incident, Problem and Configuration...

Main Responsibilities/Accountabilities: Contact customers by phone and other tools to ensure timely payment of assigned accounts / invoices. Develop and maintain professional relationship with internal and external clients. Ensure that the collections processes followed are in adherence with the...

Key responsibilities include Timely cash collection for the assigned portfolio of customers (via calls, emails, dunning letters, statements of account) Providing accurate status of outstanding receivables, actions completed and planned to different stakeholders Calculating bad debt reserve and...

Responsibilities Processing automatic and manual payments in a timely manner and in accordance with defined processes and client's requirements; Collecting suitable approvals from bank signatories Customer service: dealing with e-mail and phone queries, maintaining a regular relationship with client...

Overall purpose of job: People-oriented customer services Team Lead to guide, mentor and inspire an incredible team of multi-lingual customer services agents within a digital marketing environment for a Fortune 500 client. This role involves coaching and developing a world-class team focused on...

Key responsibilities: Booking invoices in a timely manner and in accordance with defined processes and client's requirements; Raising, routing and managing invoice exceptions process with the client; collecting suitable approvals; Customer service: dealing with e-mail and phone queries, maintaining...

As a core member of our IBM BPM Capability team you will: Maintain BPM based applications to meet market and client requirements Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity;

Responsibilities: Hard skills related: Perform respective OTC monthly activities with adherence to written procedures (sub-ledger accounts reconciliation, applying payments, preparing statements, perform collection related activities, issuing invoices etc.) Experienced in O2C end to end process with...

Key responsibilities: Responsible for timely cash collection for the assigned portfolio of clients (calls, dunning letters, emails etc.). Managing customers’ orders (hold/release) Performing credit limit analysis; Customer Master Data maintenance; Forecasting (cash, risks, opportunities, past due...

Wymiar czasu pracy: 1/2 etatu Charakterystyka pracy: Organizacja pracy recepcji: obsługa korespondencji i rozmów telefonicznych; obsługa gości i klientów firmy; kontakt z dostawcami; Wspomaganie pracy działu administracyjnego oraz innych działów: obsługa zgłoszeń dotyczących obsługi...

Accenture Digital offers a comprehensive portfolio of business and technology services across digital marketing, mobility and analytics to help our clients unleash the power of digital to drive growth and create new sources of value. No other company offers the same blend of insight, assets and...

Job Description If you’re looking for the next step in your career, Accenture Marketing Operations is ready to connect you with an excellent SEO opportunity in your area. As an SEO specialist you will identify techniques and tactics to develop an effective SEO Strategy of the worldwide automotive...

Key responsibilities: Provide day-to-day, hands-on technical support of production and development SQL Server instances running on Windows Server; Work as part of a technical support team (L2, L3) delivering a quality service to multiple clients using a variety of hardware and software product in a...

Key responsibilities may include Managing small end-to-end transition projects and/or managing Workstream within medium to large projects; Accountable for implementation of the contracted solution, across all work streams; Planning, monitoring and controlling the Transition & Transformation...

Key responsibilities: Prepare month-end reporting in a timely and accurate manner, with emphasis on detailed analysis; Perform a review of both B/S and P/L for errors, omissions or inconsistencies, variance analysis; Interpreting and analyzing actual results and variances; Assist in the preparation...