Work to support customers of our client; Understand and make decisions according to the defined Client Policies and Procedures; Familiarize with or be interested in media products as defined by the client (Music, TV Shows, Places, Books, Authors etc.) Respond to contacts from users within the agreed...

Maintains good relationship within' the unit with its colleagues as well as relationship with client and 3rd parties Actively performs two-way communication Interpretation day-to-day business objectives and preparation/execution of operation practices/work programs Provides quality, accurate,...

Supervising the Accounts Payable team consisting of other 7 people (Invoice Processing, Goods Received Not Invoiced processes). Acting as a main point of contact internally for other leads and for our Client, managing service deliveries across EMEA geographies (Key Metrics/Service Level Agreements)...

Managing sales orders created online in ERP system; Creates and distributes invoices for hardware orders for one or more markets; Follows up with dealers for late payments or disputed invoices; Cooperation with financial departments; Billing and Order Management for multiple locations; Contact with...

Working as part of a small PMO reporting team based in Warsaw, as part of a global service delivery team; Analyzing the current process flow and providing guidance for continuous process improvement; Consolidating data necessary for Headquarters and Local Market Central reporting; Conducting...

Conducting and analysing Customer Satisfaction Surveys; Works with local rollout teams for survey localization; Adapting customer surveys, Inquiry of content from relevant sources, Survey design; Sending out customer surveys, Manage mailing data, Send out surveys; Managing survey data, Managing...

In this role you will develop, customize, deliver and maintain java-based applications from Oracle Retail Suite (including Oracle SIM, Oracle POS, Oracle ReIM, Oracle RPM and Xstore). Key responsibilities may include: Coding and testing program modules that meet design specifications; assisting in...

Pickup incident escalations from Level 2 Support; Perform in-depth technical and business analysis of incidents (Root Cause Analysis, Incident grouping) Fix incidents, pass fixes back Level 2 Support; Manage Incidents within the required SLA parameters; Support Level 2 in testing of problem...

Pickup incident escalations from Level 2 Support; Perform in-depth technical and business analysis of incidents (Root Cause Analysis, Incident grouping) Fix incidents, pass fixes back Level 2 Support; Manage Incidents within the required SLA parameters; Support Level 2 in testing of problem...

Zadania: Przyjmowanie zgłoszeń od użytkowników; Wstępna analiza zgłoszonych błędów i przekazywanie do drugiej linii wsparcia; Bieżąca współpraca z drugą linią wsparcia; Monitorowanie systemu; Zarządzanie użytkownikami i autoryzacjami; Tworzenie dokumentacji technicznej;

Processing and coding invoices in accordance with Accenture and client invoicing procedures; Reversing invoices for incorrect hosting; Blocking and releasing invoices for payment on business request; Monitoring blocked and parked invoice reports and ensuring aged invoices are followed up on a timely...

Charakterystyka pracy: Projektowanie i wdrażanie zaawansowanych rozwiązań IT, z uwzględnieniem potrzeb użytkowników, wartości dla biznesu oraz uwarunkowań technicznych dla największych instytucji finansowych w kraju; Realizowanie prac programistycznych; Współpraca z pracownikami...

Preparing and posting journal entries (ERP system: SAP) Processing Intercompany re-billings; Analyzing and resolving Intercompany outages; Intercompany AR collections; Performing month end close activities and ensuring their completion in an accurate and timely manner; Preparation of general ledger...

Understand Client Policies and Guidelines; Familiarize themselves with or be very interested in media products as defined by the client (Music, TV Shows, Places, Books, Authors) Make decisions according to the defined Policies and Procedures; Identify improvement opportunities in work flow and...

Maintains good relationship within' the unit with its colleagues as well as relationship with client and 3rd parties; Actively performs two-way communication; Interpretation day-to-day business objectives and preparation/execution of operation practices/work programs; Provides quality, accurate,...