The need for business-class text messaging™ is spanning the globe. No matter where your business is, your customers expect on-demand communication. They want to reach you on their terms, not on yours.

That’s why we’re super excited to announce our expansion into Europe, where we’ll bring real-time communication to clients and customers looking to shift their business into the speed of Now. Our newest headquarters is located in Krakow, Poland, and our customer experience team there is ready to help you tap real-time 1-to-1 conversations, build better relationships, and grow your business faster.

We’re settling into Krakow’s thriving Diamante Plaza, home to Europe’s most prestigious tech, healthcare, and IT organizations. The branch is headed up by Jacek Kilian, Director of International Sales. Kilian and the entire TextUs team are bringing our passion and authenticity to Europe, making it easy for customers to:


- Build authentic relationships with customers and candidates via personalized text messaging

- Boost response rates over phone calls and emails by 800% percent

- Save time by eliminating wasted voicemails and reducing cold calls

- Text directly from their computers and their favorite CRM or ATS

- Optimize results across teams

Here’s a quick quote from our news announcement that we issued today:

“TextUs Europe is an exciting adventure for us,” said TextUs CEO, Ted Guggenheim. “We’ve had such fantastic success in the United States, and we’re extremely excited to move into new territories in Europe. We look forward to working with our new partners to bring the next wave of real-time communications to European customers.”

Today’s hottest companies know that spammy emails, cold calls, and impersonalized automation leave their customers feeling cold. Instead, they are choosing communication that’s instantaneous, authentic, and more human. By pivoting to integrated text, chat, social, and voice technologies and focusing on messaging that’s personalized, authentic, and thoughtful, these customer-centric teams don’t just close deals — they build relationships.

That’s the benefit of a real-time approach to business communication. In a world full of spam, cold calls, and excessive automation, we believe in #keeping-it-real.

Archiwalne oferty pracy

  • Specjalista ds. wsparcia technicznego klienta biznesowego

    TextUs   małopolskie, Kraków Ul. Dekerta 24    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    1605 dni
    Responsibilities. As a Customer Experience Representative you will be: supporting clients while providing world class customer service for TextUs products and services; managing multiple conversations in our help desk support environment via chat, SMS and phone; providing remote support/screen...

TextUs

ul. Marzanny 5

30-828 Kraków