HCL's global delivery center in Krakow was established in 2007. It works with several Fortune 500 firms, primarily offering multilingual global technical support. Today, we assist more than 65 customers in 25 different languages and are present in Krakow and Wroclaw.
HCL Technologies helps global enterprises reimagine their businesses for the digital age. Through innovative technology solutions built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, we solve complex business problems for our clients. We are a 'next-generation' technology firm, driven by a unique Mode 1-2-3 strategy that not only acts as our roadmap for the future, but also a powerful model for any enterprise looking to thrive in this age of disruption.
HCL operates out of 45 countries with over 149,000+ ideapreneurs from 140 nationalities and has consolidated revenues of USD 9.7 billion, for 12 Months ended 31st Dec 2019.
Archiwalne oferty pracy
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Role, responsibilities, and skill sets: Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. Work closely with support staff to obtain technical knowledge and to permanently solve Difficult problems.
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Start Date : 1-July-2020 End Date: 20-Dec-2020. Buy Rate : 11000 /Month Position Type – FTC
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Position – 2 Buy Rate – PLN 130,000/year (Gross) Position Type – FTC
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A Messaging Administrator is required to work within the global Middleware services organization to provide all levels of support to Messaging technologies like Websphere MQ, Tibco EMS/EMS+, MQSeries, Tibco RV, Webmethods, Clarion, Qpasa, Naming Services & MBA Adaptors for day to day support of...
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IT Helpdesk Analyst is required to perform a support role for international customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective...
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IT Helpdesk Analyst is required to perform a support role for international customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective...
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Technical Competences Windows environment knowledge; IT infrastructure, network knowledge; IT hardware knowledge and experience with replacing the spare parts; Knowledge and experience working with case management tools like Remedy; Tasks overview Providing technical support with IT hardware and...
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Purpose of the job Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users; Route problems to internal I.M. support staff; Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem...
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Purpose of the job Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users; Route problems to internal I.M. support staff; Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem...
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Purpose of the job Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users; Route problems to internal I.M. support staff; Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem...
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Job type: permanent, full time Purpose of the job Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users; Route problems to internal I.M. support staff; Coordinate and manage relationships with vendors and support staff that provide hardware /...
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Main Job Tasks and Responsibilities Draft quality assurance policies and procedures; Interpret and implement quality assurance standards; Evaluate adequacy of quality assurance standards; Devise sampling procedures and directions for recording and reporting quality data; Review the implementation...
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Purpose of the job Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users; Route problems to internal I.M. support staff; Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem...
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(Fixed term contract for 6 months) 5 vacancies As a Junior Recruiter you will be required to carry out the following responsibilities: Work along with recruitment lead / team to fulfil vacancies through the most beneficial source of recruitment with a keen focus on meeting timelines, minimizing...
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Purpose of the job Provide Technical support for hardware / software / network problem diagnosis / resolution via telephone for customer’s end users; Provide good customer care skills along with Technical skills; Route problems to internal I.M. support staff; Coordinate and manage relationships...