HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India.
In Poland we started our operations in 2007. Our operation in Poland primarily revolves around the global technical support centre through which we provide multilingual Infrastructure Management Support to our clients. Apart from providing multilingual technical support in 15 languages, we also work on technology based projects for our clients.
Due to our growing business needs we are looking for:
A Messaging Administrator is required to work within the global Middleware services organization to provide all levels of support to Messaging technologies like Websphere MQ, Tibco EMS/EMS+, MQSeries, Tibco RV, Webmethods, Clarion, Qpasa, Naming Services & MBA Adaptors for day to day support of production and UAT/development environments.
The successful applicant will be part of Global Middlware Service Delivery team and support day to day operations through monitoring, Chat, incidents, Service Requests & Change requests.
A fixed 24/7 shirt rota and weekend working as required, compliance with operational / change management etc. Collaboration with the INFRA teams & engineering/product management to ensure timely delivery of product updates/upgrades, cert renewals related to Messaging Infrastructure.
"The role includes Setup, install, upgrade & migrate Messaging instances / Queue Managers on Unix/Linux environment, Creation, modification, deletion of existing MQ objects e.g. queues, channels etc, Setup of
MQ<-->MQ communication, Security setup using SSL, Authentication setup using MQ OAM, Configuring and fine tuning the infrastructure as per the requirement, troubleshooting, fixing configuration related issues."
Providing advice on client related escalations/issues/queries on best knowledge basis and promptly escalate to the INFRA teams & engineering when requiring their intervention.Planning and coordination application/infra failover during the major events like Infra weekend, BCM tests and power down activities.
The successful candidate must have an excellent track record on Solaris/Redhat and associated network and client/server technologies.
Basic understanding of Tumbleweed/SFTP Administration.
- A university degree in computer science, management information systems or professional certifications or equivalent work experience in an Information Technology field.
- Hands on experience in Websphere MQ, Tibco EMS/EMS+, MQSeries, Tibco RV, Webmethods, Clarion, Qpasa, Naming Services & MBA Adaptors
- Strong in Solaris 10, RHEL 5.x+
- Good knowledge of HA clustering using VCS clusters, RHCS, MQ clusters
- Ideally have knowledge of use of SSL in one of the above products
- Ability to work on Unix platforms, Cluster environments & knowledge of basic server administration (CPU/Memory)
- Python, Splunk & Shell Scripting
- Experience in Automation Tools like IPSoft, Automation Anywhere & UI Path
- Basic understanding of Tumbleweed/SFTP Administration
HCL’s global delivery center in Krakow was established in 2007. It works with several Fortune 500 firms, primarily offering multilingual global technical support. Today, we assist more than 65 customers in 25 different languages and are present in Krakow and Wroclaw.
HCL Technologies helps global enterprises reimagine their businesses for the digital age. Through innovative technology solutions built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, we solve complex business problems for our clients. We are a ‘next-generation’ technology firm, driven by a unique Mode 1-2-3 strategy that not only acts as our roadmap for the future, but also a powerful model for any enterprise looking to thrive in this age of disruption.
HCL operates out of 45 countries with over 149,000+ ideapreneurs from 140 nationalities and has consolidated revenues of USD 9.7 billion, for 12 Months ended 31st Dec 2019.