Fujitsu Technology Solutions jest największym dostawcą infrastruktur informatycznych, obecnym na wszystkich najważniejszych rynkach Europy, Bliskiego Wschodu i Afryki oraz w Indiach. Wśród jego klientów znajdują się zarówno duże przedsiębiorstwa, jak i małe oraz średnie firmy, a także klienci indywidualni. W oparciu o koncepcję dynamicznych infrastruktur firma oferuje pełną gamę produktów, rozwiązań oraz usług informatycznych, od systemów klienckich po rozwiązania dla centrów przetwarzania danych, infrastrukturę zarządzaną oraz udostępnianie infrastruktury w formie usługi. Fujitsu TS zatrudnia ponad 13 000 pracowników. Firma wchodzi w skład globalnej Grupy Fujitsu (Fujitsu Group).
Archiwalne oferty pracy
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Responsibilities processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports,...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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processing reports of technical problems as 1st Line Telephone Customer Service, diagnosing the problems and trying to solve them, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting...
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Following established processes / systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Taking ownership for documenting, and monitoring adherence to all account related processes. Ensuring the processes in place are aligned with the contractual...
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Basic troubleshooting of hardware (servers or client computing devices i.e. laptops, PCs, tablets) Providing technical support for our customers from Germany, Austria and Switzerland; Troubleshooting and installation of Windows; Basic virtualization support; Stack monitoring; Conducting diagnosis...
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Design test plans; Configures test environment; Executes tests and reports results; Reports bugs and supports in context of resolving problems; Creates test reports; Implements improvements in the QA process; Experience in work with z/OS environment (at least three years) Good knowledge of ISPF, job...
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managing accounts (AD, Exchange, O365, SharePoint), troubleshooting Windows 7, Windows 10, O365 and their components remotely, supporting for Exchange Online and On-Premise, SCCM – installation of applications on individual devices, RSA console management, SCCM Patching and corrective actions,...
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Technical Capability. Fully able to support routine technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs) and able to support less experienced team members. Business Awareness. Develops an understanding of customer’s...
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Diagnose of customer incidents and problems in complex environments forwarded from local support teams and partners in Server (Primergy) and/or Storage (Eternus) configuration including Network components, Security and Software (e.g. Operating System, Driver) Usage of efficient diagnose process...