Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.
Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.
We are looking for
Miejsce pracy: Łódź
Why to #ShapeYourWorld with Fujitsu?
Want to work with teams who achieve together and with technology that is shaping the way the world learns and lives? Come and #ShapeYourWorld at Fujitsu! We are the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. We use our experience and the power of ICT to shape the future of the global society together with our customers. We're looking for a Associate Technical Services Engineer with German!
- Basic troubleshooting of hardware (servers or client computing devices i.e. laptops, PCs, tablets)
- Providing technical support for our customers from Germany, Austria and Switzerland
- Troubleshooting and installation of Windows
- Basic virtualization support
- Stack monitoring
- Conducting diagnosis based on input from customer and gathered data
- Processing service requests according to the company processes
- German – written and spoken – C1 (preferable) and English - written and spoken - at least B2
- Experience in Service desks or related IT services – preferable, if not – logical thinking is a must have
- Basic knowledge of computer assembly and accessories
- Understanding Service Desk Process
- Incident Controlling
- Service Level Controlling
We offer you:
- Continuous development
- Initial trainings preparing to work
- Remote work
- Working hours: Monday to Friday (3 shifts: 8-16; 9-17; 10-18)
- Laptop and if necessary – office inventory (chair, lumbar support pillow etc.)
- Introduce a friend program
HUMAN-CENTRIC ENVIRONMENT
- Friendly atmosphere in the air that you will miss on your day off.
- You are treated with respect, as a person and not only as an employee.
- Work-life balance
- Appreciation of your work, awards program.
- Diverse and international working environment.
- Employment stability.
EMPOWERMENT
- We develop our unique know-how.
- Employees can have an impact on the services provided to clients.
- Openness to dialogue.
WORLDWIDE IT SOLUTIONS
- Access to innovative technologies with which we work on a daily basis.
- Industry-leading solutions, systems and programs.
- Innovative labs.
CAREER CHOICE AND OPPORTUNITIES
- Wide range of trainings, courses, conferences.
- Opportunities for professional growth and promotions.
- Development opportunities in all directions.
- Basic troubleshooting of hardware (servers or client computing devices i.e. laptops, PCs, tablets)
- Providing technical support for our customers from Germany, Austria and Switzerland
- Troubleshooting and installation of Windows
- Basic virtualization support
- Stack monitoring
- Conducting diagnosis based on input from customer and gathered data
- Processing service requests according to the company processes
- German – written and spoken – C1 (preferable) and English - written and spoken - at least B2
- Experience in Service desks or related IT services – preferable, if not – logical thinking is a must have
- Basic knowledge of computer assembly and accessories
- Understanding Service Desk Process
- Incident Controlling
- Service Level Controlling
We offer you:
- Continuous development
- Initial trainings preparing to work
- Remote work
- Working hours: Monday to Friday (3 shifts: 8-16; 9-17; 10-18)
- Laptop and if necessary – office inventory (chair, lumbar support pillow etc.)
- Introduce a friend program
HUMAN-CENTRIC ENVIRONMENT
- Friendly atmosphere in the air that you will miss on your day off.
- You are treated with respect, as a person and not only as an employee.
- Work-life balance
- Appreciation of your work, awards program.
- Diverse and international working environment.
- Employment stability.
EMPOWERMENT
- We develop our unique know-how.
- Employees can have an impact on the services provided to clients.
- Openness to dialogue.
WORLDWIDE IT SOLUTIONS
- Access to innovative technologies with which we work on a daily basis.
- Industry-leading solutions, systems and programs.
- Innovative labs.
CAREER CHOICE AND OPPORTUNITIES
- Wide range of trainings, courses, conferences.
- Opportunities for professional growth and promotions.
- Development opportunities in all directions.