Responsibilities: Being first point of contact for clients and resolving their requests by e-mail/phone/chat. Solving customer queries directly or escalating it to the appropriate department accordingly with the procedure. Recording and following up customer contacts in the computer system to build...

The Principal Accountant is responsible for all financial reporting and accounting processes of the two Polish legal entities plus delivery of various regional financial reporting processes across the European region. The Principal Accountant reports to the European Finance Controller in the...

Major Tasks Troubleshoot systemic billing issues using tools such as MS Access, MS Excel and SQL; Analyzing and resolving errors with data records, such as service applications and unallocated call records; Support elements of the change management process – for example, the review of product and...

You will be responsible for the daily operations for our ACN customers from the moment the payment is received until the end of the collection process. This refers to allocation of payments into ACN system, ensuring all payment files are received and matched with bank statement, controlling end to...

Summary of role: The Senior Accountant- Europe is mainly responsible for delivery of various regional financial reporting processes across the European region and day to day responsibility for accounting of the two Polish legal entities. The Senior Accountant- Europe reports to the European Finance...

Handling queries from customers and/or representatives solve these queries directly or escalate to the appropriate department within a set procedure, to maintain customer satisfaction; Registration of all contacts in the computer system to build customer history; Attend training sessions to be...

Handling queries from customers and/or representatives solve these queries directly or escalate to the appropriate department within a set procedure, to maintain customer satisfaction Registration of all contacts in the computer system to build customer history Attend training sessions to be...

Your main responsibilities as Database Administrator will involve: Maximizing uptime and availability for all databases; Monitoring and Improving Database performance; Maintaining Database Access and Security; Database Migrations and software upgrades; Database Installations and Configurations;...

Billing Specialist will be heavily involved in planning and coordinating invoice production runs and managing Quality Assurance tasks around the invoice production processes. Responsibilities will also include the investigation, analyzing and proposing solutions to billing related issues and making...

Conseiller clientèle dans un centre d'appels (CSR I FR) sera responsable de traiter des appels entrants ainsi que la maintenance de correspondance des clients d'ACN. L'agent devra suivre les procédures internes afin de traiter les demandes, mais devra aussi répondre aux attentes de qualité et de...