Cooperate with Management Team in establishing a Quality Policy/structure in procurement space for new engagement; Design and implement reporting structure; Support Quality Management System - contact person and support for operations regarding organizational/structural changes; Support Management...

Managing the performance of the team, ensuring that the service levels are met Setting, managing and achieving strategic goals for the team Monitoring risk of service provided and ensuring implementation of mitigation measures Coaching, mentoring and developing team members Providing operational...

Control and Compliance support for transitions process to BPO Center; Coordinate deployment of internal controls for processes in BPO Center scope; Support operational teams in process of executing and documenting internal controls; Monitoring of internal controls execution; Execution of internal...

Participation in high end accounting processes in the area of Controlling, General Ledger, Account; Receivable and Accounts Payable activities from one of client’s location to Infosys in Lodz; Absorb knowledge from local accounting team; Prepare any required transition documentation; Transfer the...

Perform an accurate and efficient update of market prices; Effective communication and professional relations with customers, suppliers and co-workers; Responding to queries and solving problems related to price database; Active usage of internet and intranet environment to be able to retrieve...

Tax accounting activities for EMEA customers; Tax reporting activities e.g.: domestic VAT declaration, EC Sales List for services and goods, EC Acquisition List for services and goods, Intrastat and Extrastat, foreign VAT, country specific VAT; Preparation of internal control related with tax...

Managing recruitment projects in IT area Using all available sources to attract candidates (including Direct Search) Exploring new sourcing channels Building positive relations and providing assistance to operations managers Support in employer branding activities – participation in university...

VAT Submission – Review and submission of VAT, Intrastat and EC Sales reporting for EPC Poland legal entity and ensure supporting documentation is adequate and appropriate controls are in place. VAT Audit - Manage VAT Tax audits with support from professional advisors and communicate findings on a...

Controlling Services Controlling department would like to invite for internship students who are interested in financial analysis and plan to develop their career in this area. In Controlling Services Department you will have the opportunity to use in everyday work advanced tools of MS Excel and...

Overview: IT Service Desk analyst is the first point of contact for the end users. Users will be able to contact the Service Desk through Calls, E-mail, Web, and Chat/IM to log tickets. Successful candidate will be required to have a service attitude and technical skills to undertake analysis and...

Managing and coordinating of Commercial Master Data (Product, Price, Customer Master) team in day to day operations (max 15 professionals) Ensuring that the service levels meet the requirements of SLA; Ensuring efficiency & high quality of MDM processes; Mentoring and supervising improvement...

Respond to email tickets and phone calls to resolve end users queries related to the hardware and software infrastructure of our client Diagnose the issue and provide a path to resolve it Configuring and Troubleshooting all technical issues with hardware and software Accurately log all interactions...

Overview IT Service Desk leader is responsible for the day to day operation of the IT service desk team ensuring contractual service levels are met and customer expectations are met or exceeded. Responsible for the people management of service desk agents and a continuous development of capability...

Manage operational activities of commercial and technical master data via Team Leaders and Team Members Realize departmental strategic objectives Steer and monitor the team performance through strategic/managerial/operational metrics(SLAs, internal controls, quality of performance) P&L...

Own service delivery ensuring customer satisfaction, KPI attainment, quality of service and cost effectiveness Develop and maintain effective relationships with key Client Recruitment Stakeholders in weekly and quarterly review meetings with ownership for all operational issues and acting as the...