Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Opis stanowiska Dostarczanie klientowi wysokiej jakości, profesjonalnej i proaktywnej usługi (zgodnie z ustalonymi SLA) Obsługa incydentów i zgłoszeń serwisowych Rozwiązywanie problemów z obsługą na miejscu (IMAC (Installations, Moves, Adds and Changes)) Zarządzanie zasobami Instalacja i...
Job description We are looking for a Service Delivery Manager to build and maintain a delivery team for complex P2P and R2A services for an existing Client. The main purpose of the role is to ensure that all Service Level Agreements and KPIs are met according to schedule. The role involves managing...
Job descriptionWe are looking for a Service Delivery Manager to build and maintain a delivery team for complex P2P and R2A services for an existing Client. The main purpose of the role is to ensure that all Service Level Agreements and KPIs are met according to schedule. The role involves managing...
Opis stanowiska Po szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Opis stanowiskaPo szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job description During typical working day you will be responsible for: 2nd line support for multiple applications Deployment of new releases Preparation of given changes (drafting, approving, offering costs) Change creation for firewall rules Certificate renewal User creation Oracle and Informix DB...
Job descriptionFor our New Client in Katowice Delivery Center we are recruiting candidates who would like to be a part of a fantastic delivery team with the option to take part in the transition of P2P processes and to help in building a new team. The scope involved covers processes: AP (AP Invoice...
Job descriptionFor our New Client in Katowice Delivery Center we are recruiting candidates who would like to be a part of a fantastic delivery team with the option to take part in the transition of P2P processes and to help in building a new team. The scope involved covers processes: AP (AP Invoice...
Job descriptionDuring typical working day you will be responsible for: 2nd line support for multiple applications Deployment of new releases Preparation of given changes (drafting, approving, offering costs) Change creation for firewall rules Certificate renewal User creation Oracle and Informix DB...
Job descriptionThe main purpose of the role is to ensure excellent Client service within Logistic, Order Management and Planning area. There is also a possibility to take part in Transition process from our Client’s European locations. As a member of the team, provide the logistics and order...
Job description Support Consultants and Experts in various creative projects for external clients (business transformations in F&A area, including RPA solutions) Develop and use various analysis closely with other team members; Take part in team preparing expertise on-site with clients to support...
Job descriptionAs a Data Scientist you will be responsible for supporting sales presentations, initiation and successful execution of Analytics projects to demonstrate capabilities and enable further opportunities for offering other services. Acting as Subject Matter Expert for Client workshops and...
Job descriptionThe main purpose of the role is to help build and develop a long-term, strategic relationship with our New Client by delivering and driving forward high-quality services from the Katowice Service Centre. The role involves managing end to end process effectively (P2P, R2A and C2C...
Job description Delivering a high quality, professional and proactive day to day service to client via phone and e-mail; Working closely with the client and maintaining good working relationship; Supporting admin activities (Clients’ tickets) Making sure that all the required process documentation...