Opis: Przejmowanie, odbieranie i przyjmowanie incydentów eskalowanych przez pierwszą linie wsparcia; Przeprowadzanie dogłębnej analizy technicznej i biznesowej incydentów (analiza przyczyn, grupowanie incydentów) Rozwiązywanie incydentów i ich eskalowanie do trzeciej linii wsparcia;...

Pickup Incident escalations from Level 1 Support; Perform in-depth technical and business analysis of Incidents (Root Cause Analysis, Incident grouping) Solve Incidents, escalate Problems to Level 3 Support; Manage Incidents within the required SLA parameters; Support Level 3 in the implementation...

Zakres obowiązków: Jako Starszy Programista iOS będziesz odpowiedzialny za tworzenie i rozwój oprogramowania w tej technologii.

Taking care of customs clearance (export/import documentation and transactions) Harmonization of tariff schedule and system code; Prepare and process all document related to deliveries, freight cost planning and custom clearance; Control of delivery dates; Allocating the correct license depending on...

Work to support customers of our client; Understand and make decisions according to the defined Client Policies and Procedures; Familiarize with or be interested in media products as defined by the client (Music, TV Shows, Places, Books, Authors etc.) Respond to contacts from users within the agreed...

Processing and coding invoices in accordance with Accenture and client invoicing procedures; Reversing invoices for incorrect hosting; Blocking and releasing invoices for payment on business request; Monitoring blocked and parked invoice reports and ensuring aged invoices are followed up on a timely...

Processing and coding invoices in accordance with Accenture and client invoicing procedures; Reversing invoices for incorrect hosting; Blocking and releasing invoices for payment on business request; Monitoring blocked and parked invoice reports and ensuring aged invoices are followed up on a timely...

Processing and coding invoices in accordance with Accenture and client invoicing procedures; Reversing invoices for incorrect hosting; Blocking and releasing invoices for payment on business request; Monitoring blocked and parked invoice reports and ensuring aged invoices are followed up on a timely...

Responsible for administering procurement processes for the client; Provide high level of procurement-related services to the customer; Respond to employee and vendor inquiries regarding Buy Center and Procurement Tool related topics; Manage ongoing communication with internal and external clients;...

Timely handling of incoming customer complaints and queries via phone and e-mail; Identifying the cause and validity of complaint; Resolving complaints concerning invoicing for services rendered; Preventing reoccurrence of complaints by cooperating with the Billing Team; Communicating internally...

Administrative tasks; Auditing documents; Enter in data;

Responsible for timely cash collection; Investigating and reviewing credit risks involving customers and suppliers; Evaluates credit history; Handles day-to-day activities and refers the most delicate matters to the superior; Prepares and follows up letters of collection; Regularly reflects the...

Responsible for timely cash collection; Investigating and reviewing credit risks involving customers and suppliers; Evaluates credit history; Handles day-to-day activities and refers the most delicate matters to the superior; Prepares and follows up letters of collection; Regularly reflects the...

Entering and verification of the data in the system; Registration of tariffs for services rendered; Process improvement; Contact with internal and external customers; Cooperation with financial departments in Poland and in other countries;

Execute transactions; Without minimal direction, enter data and retrieve information from group specific system( all new hires might require some direction initially) Audit own data entry for accuracy and make required corrections; Conduct data verification; Respond to various requests for...