Firma International Paper zajmuje nieprzerwanie od 2002 roku 1 miejsce na liście Magazynu Fortune w kategorii najbardziej szanowanych i docenianych przedsiębiorstw na świecie w sektorze produktów papierniczych. International Paper Polska rozpoczęło swą działalność w Krakowie w 2004 roku otwierając Centrum Obsługi Klienta Europejskiego. Wkrótce krakowskie centrum zostało powiększone o kolejne, ważne dla firmy jednostki- Globalne Centrum Usług Informatycznych oraz dział Obsługi Klienta Amerykańskiego. Wraz z pozostałymi działami takimi jak dział Kredytów, Audytu, Finansów, Analiz Biznesowych, Supply Chain oraz HR wymienione jednostki tworzą Globalne Centrum Usług firmy International Paper w Krakowie. Obecnie firma International Paper Polska zatrudnia ponad 400 pracowników. Kluczową działalnością Centrum jest obsługa klienta oraz wsparcie informatyczne. Obsługą klienta europejskiego zajmują się zespoły: Brytyjski, Niemiecki, Szwajcarski, Francuski, Hiszpański, Włoski, Benelux i Export; klienci amerykańscy obsługiwani są we wszystkich trzech strefach czasowych: Wschodnie, Środkowe i Zachodnie Wybrzeże. Dział IT wspiera 3500 użytkowników w ponad 70 lokalizacjach w 15 krajach zapewniając klientom pełny zakres branżowych usług IT.
Krakowskie Globalne Centrum Usług firmy International Paper to międzynarodowe środowisko pracy, w którym ważny jest wzajemny szacunek, przestrzegane są wartości i zasady etyczne, a doceniane jest zaangażowanie i motywacja pracowników dostarczających klientom usługi na najwyższym poziomie.
Archiwalne oferty pracy
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Purpose To prepare the reports and analysis at both detail and consolidated level for various stakeholders across IP (for IP Head Quarters, EMEA Lead Team, European Papers, IP Russia, EMEA Packaging and IT Organization), to clarify the message behind the numbers and to reveal problems and possible...
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You will be responsible for supporting local sales office in various administrative and marketing activities and be responsible for supporting employees and visitors at the reception desk. You will coordinate activities with other internal services, for example: European Customer Service team,...
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This role is part of the Global Sourcing organization dedicated to support all EMEA businesses IP European Paper, IP Russia and EMEA Packaging, through leveraging the volumes of particular Category (i.e. Logistics – Transportation & Warehousing, Raw Materials, Corporate Services, MRO -...
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You will gain knowledge about IP EMEA organization, especially finance, manufacturing, sales, and other operational areas. To support the Business Analysis team in preparation of the reports and analysis at both detail and consolidated level for various stakeholders across IP (for IP Head Quarters,...
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The role is supporting the Finance Teams of the respective entities in conducting a broad array of their accounting processes, including the month end close and other GL activities. We Offer This role is ideal for a candidate looking for a broad foundation in General Ledger and Management Accounting...
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The HRIS Team EMEA is part of the HR Service Delivery organization, responsible for providing HR information services to all IP locations in the EMEA region. The HRIS Analysts advise and guide end users on various HR Information Systems; VEMO, SAP HR, SuccessFactors (My-Rewards, My-Roadmap,...
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The Global Customer Service Center’s mission is to deliver exceptional customer service to our North American customers. You will be the link between our customers and internal departments. You will act as an ambassador on your customers’ behalf, and your relationship with will be critical to...
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European Customer Service Center’s mission is to deliver exceptional customer service to our European customers. You will be the connection between our customers and internal departments. You will be our customers’ ambassador and your mutual relationship will be critical to the company’s...
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The European Customer Service Center’s mission is to deliver exceptional customer service to our European customers. You will be the link between your customers and IP’s internal departments. You’ll serve as an ambassador for your customers and the relationship you build with them will be...
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You will ensure sales forecast and customer orders delivery through optimizing the mill production schedules and stock levels. You will be a primary point of contact for the mill and customer service to co-ordinate and agree changes to the mill schedules. Our Offer This role is an ideal position to...
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The European Customer Service Center’s mission is to deliver exceptional customer service to our European customers. You will be the link between your customers and IP’s internal departments. You’ll serve as an ambassador for your customers and the relationship you build with them will be...
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The Global Customer Service Center's mission is to deliver exceptional customer service to our North American customers. You will be the link between our customers and internal departments. You will act as an ambassador on your customers' behalf, and your relationship with will be critical to the...
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Aktualne oferty pracy