Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Project Name - Curated Formats Shifts: Shift timings: Flexible shifts (including night shifts) Quality Analyst will be responsible for: Conducting remote & live audits of cases; Evaluating the resolution provided by the agent based on the quality audit checklist; Providing feedback to associates on...
Qualifications: Graduate with 10+ years of experience managing process design and improvement initiatives for global customer-centric processes preferably managing online advertising or content management operations; Strong verbal & written communication skills with excellent multitasking and...
Project Name - Curated Formats Shifts: Shift timings: Flexible shifts (including night shifts) Quality Analyst will be responsible for: Conducting remote & live audits of cases; Evaluating the resolution provided by the agent based on the quality audit checklist; Providing feedback to associates on...
Checking quality of localization of webmaster content to be published on relevant local channels (Blogger, Twitter). Developing technical expertise, and be a genuine, credible, and utterly charming ambassador to the ICS community. Monitoring communities to identify trending issues or threads...
Tech Solutions Specialist FRENCH will be responsible for establishing a new service specifically dedicated to client’s high profile & critical programs. The team will be supporting EMEA based clients / customers and therefore native level (spoken & written) is essential. Key Responsibilities:...
RESPONSIBILITIES: To act as a single point of the contact for the employees and managers in the business unit; Contribute to and support the delivery of the HR strategy in line with business objectives - partner with the Business leaders and understand the nature of the Business and proactively work...
ABOUT THE TEAM: The team will work on the cases available through the Salesforce/Dynamics queue management which are raised by the Sales team and their main objective is to maintain the company details on the CRM tool (Salesforce & MS Dynamics). This process involves performing online research to...
Kierownik / kierowniczka / koordynator / koordynatorka
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Detailed responsibilities: Manage a team consisting of 15-20 agents. Overall and individual supervision of efficiency and quality of the team. Providing support for the team members, conducting and documenting, huddles and feedback sessions meant for skill and discipline-related issues. Driving...
Kierownik / kierowniczka / koordynator / koordynatorka
Pełny etat
Aplikuj bez CV
Aplikuj szybko
Rekrutacja online
Detailed responsibilities: Manage a team consisting of 15-20 agents. Overall and individual supervision of efficiency and quality of the team. Providing support for the team members, conducting and documenting, huddles and feedback sessions meant for skill and discipline-related issues. Driving...
Kierownik / kierowniczka / koordynator / koordynatorka
Pełny etat
Aplikuj bez CV
Aplikuj szybko
Rekrutacja online
Key purpose: HR Manager will be responsible for handling HR & Talent Management activities for Poland, focused on Gdańsk location. A strategic role that involves working with project teams and provide business solutions ensuring stake holder satisfaction. In this position, the incumbent will...
Your main responsibilities: As a Web Content Reviewer you’ll be responsible for writing of creative headlines and improving the quality of ad texts. You’ll be redacting the appropriate headlines and descriptions after reviewing and extracting content from advertising banners of clients’...
work from office Scope of duties: Manage and communicate with high-end client partners on a regular basis. Provide wide-range support regarding the incentive programs to client partners via mail. Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment,...
Job location: Poland Remotely Responsibilities: Customer Master Setup/Updates; Cash/Payment Application; Run Dunning Report; Periodic contract pricing updates; Your profile: B.Com/M.Com/MBA; Good command of the English and French or Dutch languages, both verbal and in writing, Nice to have: Exposure...
Job location: Poland Remotely Responsibilities: Good understanding on the end to end process for Report to Record as per local accounting principles; Should have hands on experience in handing contracts, Interpretation of the contract and understanding key elements of the contracts with relevant...
Shifts: 24/7 The Deputy General Manager will be based in Krakow and will be the program lead for one of our clients in the Tech Industry, leading a team of 200+ FTEs. The role would also require the candidate to have regular interactions with the client and present Cognizant future strategy. Key...