Who are we? Competence Call Center member of TELUS Digital a multilingual provider of digitally-enabled customer experience and IT solutions. After merging with Competence Call Center, the company has more than 10,000+ team members across Europe and 50,000+ worldwide. Competence Call Center member of TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Our Gdańsk location was founded in 2014 and since that time, we are offering workplaces for many different positions. You can learn more below.
Archiwalne oferty pracy
-
Twoje zadania: Doradztwo i obsługa jako pierwsza linia pomocy dla klientów i sklepów; Odpowiadanie na wszystkie pytania dotyczące procesu zamawiania; Zarządzanie komunikacją z klientami za pośrednictwem różnych kanałów, takich jak telefon, mail lub czat; Twój profil: Bardzo dobre...
-
Overview of tasks: Pre-selection of candidates, conducting phone and online job interviews. Checking tests and language level of candidates. Communication with candidates from application until hire. Preparing all necessary data for hire. Data acquisition and regular maintenance of candidate...
-
Become a part of one of the most rapidly growing teams in Poland and join a fantastic career path with us today! Overview of tasks: Respond to customer inquiries through various communication channels including phone calls, emails; Deliver comprehensive customer sales support through the entire...
-
Your core responsibility is to actively dive into engaging conversations with our valued clients from the existing portfolio, showcasing and selling our innovative advertising products. And that's not all – simultaneously, you'll become the satisfaction champion, ensuring every client leaves with...
-
Twoje zadania: Doradztwo i obsługa jako pierwsza linia pomocy dla klientów; Zarządzanie komunikacją z klientami za pośrednictwem różnych kanałów, takich jak telefon lub mail; Odpowiadanie na wszystkie pytania dotyczące procesu zbierania punktów oraz ich wykorzystywania; Wprowadzanie...
-
Praca zdalna, hybrydowa lub z biura Jako część naszego zespołu będziesz odpowiadać na telefoniczne i pisemne zapytania od obecnych klientów dostawcy energii Vattenfall. Będziesz szukać informacji i udzielać pomocy w takich tematach, jak zmiana dostawcy energii elektrycznej, płatności na...
-
Business operations, Call Center KPIs and employee motivation are not only empty phrases for you, but you know exactly what stands behind them? We have the perfect job for you! Responsibilities Managing day-to-day operations; Ensuring consistent quality and productivity; Coaching, shadowing and...
-
Twoje zadania: Doradztwo i obsługa jako pierwsza linia pomocy dla klientów i sklepów; Odpowiadanie na wszystkie pytania dotyczące procesu zamawiania; Zarządzanie komunikacją z klientami za pośrednictwem różnych kanałów, takich jak telefon, mail lub czat; Twój profil: Bardzo dobre...
-
Overview of tasks: Pre-selection of candidates, conducting phone and online job interviews. Checking tests and language level of candidates. Communication with candidates from application until hire. Preparing all necessary data for hire. Data acquisition and regular maintenance of candidate...
-
Overview of tasks: Respond to customer inquiries through various communication channels including phone calls, emails; Deliver comprehensive customer sales support through the entire sales process; Create impactful online advertising strategies for maximum reach and engagement based on client’s...
-
Twoje zadania: Doradztwo i obsługa jako pierwsza linia pomocy dla klientów; Zarządzanie komunikacją z klientami za pośrednictwem różnych kanałów, takich jak telefon lub mail; Odpowiadanie na wszystkie pytania dotyczące procesu zbierania punktów oraz ich wykorzystywania; Wprowadzanie...
-
Jako część naszego zespołu będziesz odpowiadać na telefoniczne i pisemne zapytania od obecnych klientów dostawcy energii Vattenfall. Będziesz szukać informacji i udzielać pomocy w takich tematach, jak zmiana dostawcy energii elektrycznej, płatności na konto i zapytania dotyczące faktur....
-
Job description: Managing day-to-day operations; Ensuring consistent quality and productivity; Coaching, shadowing and employee support; Support in process development; Conducting feedback and conversations with employees; Monitoring, reporting and analysis of KPIs relevant to the project;
-
Become a part of one of the most rapidly growing teams in Poland and join a fantastic career path with us today! Overview of tasks: Respond to customer inquiries through various communication channels including phone calls, emails; Deliver comprehensive customer sales support through the entire...
-
Business operations, Call Center KPIs and employee motivation are not only empty phrases for you, but you know exactly what stands behind them? We have the perfect job for you! Responsibilities Managing day-to-day operations; Ensuring consistent quality and productivity; Coaching, shadowing and...
Doradztwo / Konsulting
