Firma International Paper zajmuje nieprzerwanie od 2002 roku 1 miejsce na liście Magazynu Fortune w kategorii najbardziej szanowanych i docenianych przedsiębiorstw na świecie w sektorze produktów papierniczych. International Paper Polska rozpoczęło swą działalność w Krakowie w 2004 roku otwierając Centrum Obsługi Klienta Europejskiego. Wkrótce krakowskie centrum zostało powiększone o kolejne, ważne dla firmy jednostki- Globalne Centrum Usług Informatycznych oraz dział Obsługi Klienta Amerykańskiego. Wraz z pozostałymi działami takimi jak dział Kredytów, Audytu, Finansów, Analiz Biznesowych, Supply Chain oraz HR wymienione jednostki tworzą Globalne Centrum Usług firmy International Paper w Krakowie. Obecnie firma International Paper Polska zatrudnia ponad 400 pracowników. Kluczową działalnością Centrum jest obsługa klienta oraz wsparcie informatyczne. Obsługą klienta europejskiego zajmują się zespoły: Brytyjski, Niemiecki, Szwajcarski, Francuski, Hiszpański, Włoski, Benelux i Export; klienci amerykańscy obsługiwani są we wszystkich trzech strefach czasowych: Wschodnie, Środkowe i Zachodnie Wybrzeże. Dział IT wspiera 3500 użytkowników w ponad 70 lokalizacjach w 15 krajach zapewniając klientom pełny zakres branżowych usług IT.
Krakowskie Globalne Centrum Usług firmy International Paper to międzynarodowe środowisko pracy, w którym ważny jest wzajemny szacunek, przestrzegane są wartości i zasady etyczne, a doceniane jest zaangażowanie i motywacja pracowników dostarczających klientom usługi na najwyższym poziomie.
Archiwalne oferty pracy
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Purpose This position is responsible for ensuring and delivering superior IT customer service to all International Paper businesses and employees as defined by the ITCS model/process owner. The ITCS Team Leader I ensures key service level metrics are met, seeks and facilitates operational...
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Purpose You will be responsible for managing IT Security for Europe, the Middle East, and Africa (EMEA). Following enterprise IT Security standards you will be responsible for safeguarding the integrity, availability, and confidentiality of International Paper’s information resources, assets, and...
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Purpose Delivering exceptional customer service to our US based customer accounts involving the following key duties and expectations of the position Key Accountabilities Being responsible for your own group of regional clientele/businesses; A to Z order management – overseeing complete order...
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Purpose Provides technical support and incident management to users of IT systems and peripheral equipment company wide. The ITCS Specialist is responsible for receiving, entering, troubleshooting, prioritizing, escalating, and updating all IT incidents involving hardware, software, applications,...
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Purpose Provides technical support and incident management to users of IT systems and peripheral equipment company wide. The ITCS Specialist is responsible for receiving, entering, troubleshooting, prioritizing, escalating, and updating all IT incidents involving hardware, software, applications,...
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Purpose Responsible for addressing a variety of inquires or requests for services for customers, IP personnel or Business Partners that are the result of an inbound and outbound correspondence Services include, but not limited to: processing purchase orders, orders changes, adjustments, and...
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Purpose Ensure sales forecast and customer orders delivery through optimizing the mill production schedules and stock levels. This position is a primary point of contact for the mill and customer service to co-ordinate and agree changes to the mill schedules. Our Offer This role is an ideal position...
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Purpose This position implies responsibility for managing a portfolio of customers of over €40MM in AR including but not limited to new customer assessment, credit limit and order management, collections and cash application overview. Key Accountabilities Assess customer credit worthiness by...
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Purpose Responsible for addressing a variety of inquires or requests for services for customers, IP personnel or Business Partners that are the result of an inbound and outbound correspondence; Services include, but not limited to: processing purchase orders, orders changes, adjustments, and...
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Purpose To prepare the reports and analysis at both detail and consolidated level for various stakeholders across IP (for IP Head Quarters, EMEA Lead Team, European Papers, IP Russia, EMEA Packaging and IT Organization), to clarify the message behind the numbers and to reveal problems and possible...
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Purpose Responsible for addressing a variety of inquires or requests for services for customers, IP personnel or Business Partners that are the result of an inbound and outbound correspondence Services include, but not limited to: processing purchase orders, orders changes, adjustments, and...
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Purpose Business Analyst acts as a liaison between the business units within EMEA and Information Technology Department. Business Analyst works within the team to understand and enhance business processes and customer interactions through information technologies. Business Analyst will work on...
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Purpose An exciting opportunity has arisen within EMEA Learning & Development Team. The purpose of this job is to develop and deliver training, or consult and arrange learning & development initiatives for IP EMEA employees within established guidelines and distinct standards. We offer You will be a...
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Purpose The role is supporting the Finance Teams of the respective entities in conducting a broad array of their accounting processes, including the month end close and other GL activities. We Offer This position offers a great opportunity to deepen knowledge of General Ledger accounting, to develop...
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Purpose You will support the local Finance Teams of the respective entities in conducting General Ledger reconciliation activities and some Month End close activities. The role would also provide exposure to Management and opportunities to interact with all other finance related departments both...
Aktualne oferty pracy