Firma International Paper zajmuje nieprzerwanie od 2002 roku 1 miejsce na liście Magazynu Fortune w kategorii najbardziej szanowanych i docenianych przedsiębiorstw na świecie w sektorze produktów papierniczych. International Paper Polska rozpoczęło swą działalność w Krakowie w 2004 roku otwierając Centrum Obsługi Klienta Europejskiego. Wkrótce krakowskie centrum zostało powiększone o kolejne, ważne dla firmy jednostki- Globalne Centrum Usług Informatycznych oraz dział Obsługi Klienta Amerykańskiego. Wraz z pozostałymi działami takimi jak dział Kredytów, Audytu, Finansów, Analiz Biznesowych, Supply Chain oraz HR wymienione jednostki tworzą Globalne Centrum Usług firmy International Paper w Krakowie. Obecnie firma International Paper Polska zatrudnia ponad 400 pracowników. Kluczową działalnością Centrum jest obsługa klienta oraz wsparcie informatyczne. Obsługą klienta europejskiego zajmują się zespoły: Brytyjski, Niemiecki, Szwajcarski, Francuski, Hiszpański, Włoski, Benelux i Export; klienci amerykańscy obsługiwani są we wszystkich trzech strefach czasowych: Wschodnie, Środkowe i Zachodnie Wybrzeże. Dział IT wspiera 3500 użytkowników w ponad 70 lokalizacjach w 15 krajach zapewniając klientom pełny zakres branżowych usług IT.
Krakowskie Globalne Centrum Usług firmy International Paper to międzynarodowe środowisko pracy, w którym ważny jest wzajemny szacunek, przestrzegane są wartości i zasady etyczne, a doceniane jest zaangażowanie i motywacja pracowników dostarczających klientom usługi na najwyższym poziomie.
Archiwalne oferty pracy
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Purpose Global Customer Service Center’s mission is to deliver exceptional customer service to our North American customers. You will be the connection between our customers and internal departments. You will be our customers’ ambassador and your mutual relationship will be critical to the...
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Purpose Global Customer Service Center’s mission is to deliver exceptional customer service to our North American customers. You will be the connection between our customers and internal departments. You will be our customers’ ambassador and your mutual relationship will be critical to the...
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Purpose This position implies responsibility for managing an assigned portfolio including financial analysis, daily management of accounts and supervising collection based on a credit procedure, but also supporting credit team in administrative tasks Our Offer Being a part of Credit Department gives...
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Purpose You will support the local Finance Teams of the respective entities in conducting General Ledger reconciliation activities and some Month End close activities. The role would also provide exposure to Management and opportunities to interact with all other finance related departments both...
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Purpose You will support the local Finance Teams of the respective entities in conducting General Ledger reconciliation activities and some Month End close activities. The role would also provide exposure to Management and opportunities to interact with all other finance related departments both...
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Purpose As Team Leader, in addition to the assigned customer service responsibilities, you will have a chance to provide day-to-day direction to a Customer Service team, in order to ensure a high level of service to our customers in close cooperation with Sales team. We offer As a successful...
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Purpose You will be responsible for teams supporting technical applications and resources within the ITSS Kraków organization. The teams in scope include Connectivity, Database Services, IT Asset Management, and Messaging and Collaboration. You will be responsible for leading employees who provide...
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Purpose The principal role of the Business Analyst function is working together with the Team of Finance Specialists, to provide support to the internal stakeholders and key decision makers with the accurate and meaningful information on the financial and the operational performance of the...
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Purpose Key resource for IP EMEA business unit for training data analysis, managing training administration and coordination in order to facilitate deployment and evaluation of LD programs and events. The purpose of this job for IP Polska is to manage training administration and logistics of...
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Purpose The principal objectives of the internal audit function are to provide an independent, objective assurance and consulting activity designed to add value and improve the organization’s operations. The internal audit function helps International Paper accomplish its objectives by bringing a...
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Purpose You will be responsible for implementing and supporting IP Enterprise information systems software (primarily SAP) to meet the business application needs of International Paper Europe. You will frequently represent IT to the businesses and collaborate with cross functional...
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Purpose Business Analyst acts as a liaison between the business units within EMEA and Information Technology Department. Business Analyst works within the team to understand and enhance business processes and customer interactions through information technologies. Business Analyst will work on...
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Purpose Responsible for addressing a variety of inquires or requests for services for customers, IP personnel or Business Partners that are the result of an inbound and outbound correspondence. Services include, but not limited to: processing purchase orders, orders changes, adjustments, and...
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Purpose As Team Leader, in addition to the assigned customer service responsibilities, you will have a chance to provide day-to-day direction to a Customer Service team, in order to ensure a high level of service to our customers in close cooperation with Sales team. We offer As a successful...
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Purpose Responsible for addressing a variety of inquires or requests for services for customers, IP personnel or Business Partners that are the result of an inbound and outbound correspondence Services include, but not limited to: processing purchase orders, orders changes, adjustments, and...
Aktualne oferty pracy