Application Support Specialist (GTC)

Remote Poland

• Implementing a Trading/Finance Application
• Support Work of a Trading/Finance Application
• Production Support Analyst
• Experienced Across L2 Application Support
• Use systems tools and processes to provide product technical expertise
• Act as subject matter expert to understand client requirements
• Relates application to client needs
• Identifies, troubleshoot, and resolves issues
• Develops or collaborates with all colleagues and clients to help clients with day to day activities
• Communicates and liaisons with all departments in the organization to resolve client issues
• Works closely with Account Executive on all client matters and escalates issues swiftly, when appropriate
• Consulting and remain escalation point for complex issues for resolution

• Application Support
• GTC

• Fully remote role
• Rate - up to 160 PLN p/h net + VAT on B2B
• Friendly & open-minded team
• Different interesting projects
• International environment