Firma International Paper zajmuje nieprzerwanie od 2002 roku 1 miejsce na liście Magazynu Fortune w kategorii najbardziej szanowanych i docenianych przedsiębiorstw na świecie w sektorze produktów papierniczych. International Paper Polska rozpoczęło swą działalność w Krakowie w 2004 roku otwierając Centrum Obsługi Klienta Europejskiego. Wkrótce krakowskie centrum zostało powiększone o kolejne, ważne dla firmy jednostki- Globalne Centrum Usług Informatycznych oraz dział Obsługi Klienta Amerykańskiego. Wraz z pozostałymi działami takimi jak dział Kredytów, Audytu, Finansów, Analiz Biznesowych, Supply Chain oraz HR wymienione jednostki tworzą Globalne Centrum Usług firmy International Paper w Krakowie. Obecnie firma International Paper Polska zatrudnia ponad 400 pracowników. Kluczową działalnością Centrum jest obsługa klienta oraz wsparcie informatyczne. Obsługą klienta europejskiego zajmują się zespoły: Brytyjski, Niemiecki, Szwajcarski, Francuski, Hiszpański, Włoski, Benelux i Export; klienci amerykańscy obsługiwani są we wszystkich trzech strefach czasowych: Wschodnie, Środkowe i Zachodnie Wybrzeże. Dział IT wspiera 3500 użytkowników w ponad 70 lokalizacjach w 15 krajach zapewniając klientom pełny zakres branżowych usług IT.

Krakowskie Globalne Centrum Usług firmy International Paper to międzynarodowe środowisko pracy, w którym ważny jest wzajemny szacunek, przestrzegane są wartości i zasady etyczne, a doceniane jest zaangażowanie i motywacja pracowników dostarczających klientom usługi na najwyższym poziomie.

Archiwalne oferty pracy

  • French Speaking Customer Service Administrator

    International Paper Global Business Services Center   Kraków    praca stacjonarna
    3251 dni
    Purpose Responsible for addressing a variety of inquires or requests for services for customers, IP personnel or Business Partners that are the result of an inbound and outbound correspondence; Services include, but not limited to: processing purchase orders, orders changes, adjustments, and...
  • IT Customer Support Specialist English Speaker

    International Paper Global Business Services Center   Kraków    praca stacjonarna
    3251 dni
    Purpose Provides technical support and incident management to users of IT systems and peripheral equipment company wide. The ITCS Specialist is responsible for receiving, entering, troubleshooting, prioritizing, escalating, and updating all IT incidents involving hardware, software, applications,...
  • Financial Analyst

    International Paper Global Business Services Center   Kraków    praca stacjonarna
    3251 dni
    Purpose Business Analyst acts as a liaison between the business units within EMEA and Information Technology Department. Business Analyst works within the team to understand and enhance business processes and customer interactions through information technologies. Business Analyst will work on...
  • International Paper Global Business Services Center
    3251 dni
    Purpose On this position you will be responsible for implementing and supporting IP Enterprise information systems software (primarily SAP) to meet the business application needs of International Paper Europe. You will frequently represent IT to the businesses and collaborate with cross functional...
  • IT Technical Support - Internship

    International Paper Global Business Services Center   Kraków    praca stacjonarna
    3251 dni
    Purpose You will be trained to provide IT technical support to IP offices located in Krakow, Kwidzyn and Brussels. Under supervision you will liaise with end-users to trouble shoot LAN problems, assists in configuring and troubleshooting data, voice, and video systems, resolving problems with PCs...
  • Information Security Specialist

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3364 dni
    Purpose Provide operational user security administration for infrastructure and applications, including user account administration, authentication and autorized activities. Monitor user administration and access requests, process the requests, and provide operational user security for...
  • Customer Service Administrator

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3364 dni
    Purpose Delivering exceptional customer service to our US based customer accounts involving the following key duties and expectations of the position Key Accountabilities Being responsible for your own group of regional clientele/businesses; A to Z order management – overseeing complete order...
  • IT Customer Support Specialist

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3364 dni
    Purpose As IT Customer Support Specialist you will provide assistance to International Paper employees’ companywide in gathering information’s or resolving all IT related problems, requests for service or inquires. The ITCS analyst is responsible for resolving as well as receiving, logging,...
  • IT Asset Management Specialist

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3364 dni
    Purpose: IT Asset Management Specialist actively participates in the overall operation of best practices surrounding global hardware and software procurement, installation, maintenance/support, inventory, contract, and financial management. The position leads the daily administration involving both...
  • IT Asset Management Junior Specialist

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3364 dni
    Purpose You will be responsible for the efficient operation of Information Technology assets lifecycle, including procurement, inventory management and disposal process. This involves providing accurate tracking and management of various IT assets across the globe. Key Accountabilities Provide...
  • Import Planning Coordinator

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3368 dni
    Purpose To administer the process of importing UFS paper products from Brazil and other non-European mills and coordinate all activities associated with distribution of goods through European Distribution Centers. Key Accountabilities Administer day-to-day activities associated with imports through...
  • Jr. Credit Analyst – Spanish Speaker

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3377 dni
    Purpose This position implies responsibility for managing a portfolio of customers of over €60MM in AR including but not limited to new customer assessment, credit limit and order management, collections and cash application overview. Key Accountabilities Assess customer credit worthiness by...
  • Junior Transportation Coordinator

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3382 dni
    Purpose: To support the team in organizing timely and complete delivery of customer orders using road transportation, in a cost-effective manner and according to our customers' requirements, using internal and external customer communication. Key Accountabilities: Achieve agreed delivery commitment...
  • Systems Specialist – Windows

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3390 dni
    Purpose The Systems Specialist position is responsible for the support and troubleshooting of Microsoft Windows Server installations, configurations, and support of the distributed Microsoft Operating System platform for International Paper. The primary supported environment will consists of...
  • Transportation Sourcing Leader

    International Paper Polska Sp. z o.o.   Kraków    praca stacjonarna
    3390 dni
    Purpose This position is responsible for category commitments that total over $100MM annual spend on transportation and warehousing services. Annual cost savings and negotiated TCO (Total Cost of Ownership) values are two key criteria for success. Key Accountabilities Establish contracts for...
Aktualne oferty pracy

International Paper Polska Sp. z o.o

ul. Lubicz 23

31-503 Kraków