We're GetResponse, a Polish SaaS company with more than 300 people on board and 350,000+ customers all over the world.
We've been here since 1998. We’re global, remote and multicultural, yet we share the same values.
Our flagship product, the GetResponse platform, provides our customers with advanced online marketing solutions like marketing automation, responsive email design, landing page creator, webinars and useful analytical tools.
If you’re ready for an adventure where you can use your smarts, share your enthusiasm and conquer global markets — join our team!
Description
We're on the lookout for an ambitious Customer Success Intern who would like to start their professional career in customer service and learn the GetResponse platform inside out.
Key responsibilities:
- respond to enquiries and educate our Customers on our products by chat and email
- troubleshoot problems for Customers
- coordinate solutions with IT and management
- help customers build successful businesses
You'll convince us if you:
- speak native Russian and your level of English is min. C1 in speaking and writing
- are available a minimum of 20 hours per week
- are eligible to work in Poland because you have a student status
- are open to new experiences and ready to acquire new information at a fast pace
- are ready to work with customers and co-workers from all over the world
- have superior verbal and written communications skills
- are an outgoing "people person" with an upbeat attitude
Extra Perks
- remote work
- paid internship
- home office subsidy
- #getremote fund
- sports card fund
- private health insurance