Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.
Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.
We are looking for
Miejsce pracy: woj.
podkarpackie
Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions at customers located in different European countries with focus on Linux (RedHat and SUSE) and to perform support for multivendor servers, virtualization platforms and related Data Ce
- Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology
- Interface to product development for problem escalation, root cause analysis and problem resolution verification
- Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction
- Escalation handling and coordination of technical support and development, participation in standby shifts 24x7
- Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development
- Leads technical implementation/designs including producing cost and timescale estimates to meet service delivery requirements
- Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers
- Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions
- Leads, promotes and drives knowledge sharing
- Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting)
- Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge
- Self-motivated, team player with great communication skills and business understanding
- Verbal and Written English including Technical Vocabulary
HUMAN-CENTRIC ENVIRONMENT
- Friendly atmosphere in the air that you will miss on your day off.
- You are treated with respect, as a person and not only as an employee.
- Work-life balance
- Appreciation of your work, awards program.
- Diverse and international working environment.
- Employment stability.
EMPOWERMENT
- We develop our unique know-how.
- Employees can have an impact on the services provided to clients.
- Openness to dialogue.
WORLDWIDE IT SOLUTIONS
- Access to innovative technologies with which we work on a daily basis.
- Industry-leading solutions, systems and programs.
- Innovative labs.
CAREER CHOICE AND OPPORTUNITIES
- Wide range of trainings, courses, conferences.
- Opportunities for professional growth and promotions.
- Development opportunities in all directions.
- Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology
- Interface to product development for problem escalation, root cause analysis and problem resolution verification
- Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction
- Escalation handling and coordination of technical support and development, participation in standby shifts 24x7
- Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development
- Leads technical implementation/designs including producing cost and timescale estimates to meet service delivery requirements
- Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers
- Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions
- Leads, promotes and drives knowledge sharing
- Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting)
- Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge
- Self-motivated, team player with great communication skills and business understanding
- Verbal and Written English including Technical Vocabulary
HUMAN-CENTRIC ENVIRONMENT
- Friendly atmosphere in the air that you will miss on your day off.
- You are treated with respect, as a person and not only as an employee.
- Work-life balance
- Appreciation of your work, awards program.
- Diverse and international working environment.
- Employment stability.
EMPOWERMENT
- We develop our unique know-how.
- Employees can have an impact on the services provided to clients.
- Openness to dialogue.
WORLDWIDE IT SOLUTIONS
- Access to innovative technologies with which we work on a daily basis.
- Industry-leading solutions, systems and programs.
- Innovative labs.
CAREER CHOICE AND OPPORTUNITIES
- Wide range of trainings, courses, conferences.
- Opportunities for professional growth and promotions.
- Development opportunities in all directions.