[online recruitment]
We are seeking an experience support engineer to join our US Platform Support Engineering team. The candidate will be a part of a team that provides front line support for our proprietary quantitative trading platform. The team (alongside counterparts based in UK and Asia) provide 24/7 monitoring and support for client's trading environment as well as closely working with the development teams to ensure reliability, maintainability and performance of the production environment.
The Production Support Engineer will serve as the first point of contact for production issues, support requests and alerts. You will investigate and solve issues/outages as they occur and escalate as necessary. The Engineer will collaborate with software development teams to ensure successful deployment of new code into production. The ideal candidate will also automate processes and workflows as well as build tooling for our environment.
- At minimum, five years of experience in financial services supporting trading and post-trade systems
- Experience in managing large scale deployments/environments
- Experience supporting applications in a Linux environment
- Strong scripting skills - Python, Bash, Shell, Perl
- Experience developing tools and/or automating processes
- Experience with supporting FIX protocol
- An understanding of monitoring, performance management, and cloud infrastructure
- Excellent verbal and written communication skills
- Strong ownership experience and a track record of delivering results
- A degree in Computer Science, Engineering, or a related field
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices