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We are Netguru, a software services and consulting company, ranked for the second time as one of the fastest growing IT companies in Central Europe. We maintain an unshakable passion for developing web and mobile applications on behalf of clients worldwide. We’ve managed to build an outstanding organisational culture, based on strong values of transparency, team spirit, regular feedback and continuous learning.
We are excited to be adding a new member to our Business Development Team: an Account Executive who will take care of our clients with genuine enthusiasm and commitment!
Joining Netguru means:
- work alongside experienced and highly qualified experts from various fields,
- a fast-paced career path and opportunities for further development,
- have a real influence on your pay - do your job well and get a raise every 6 months,
- the ability to reach global markets & onboard clients on seven continents,
- bonuses for exceeding target quotas.
What are the responsibilities of an Account Executive?
- building and nurturing relationships with current clients and providing exceptional customer service on a daily basis,
- providing clients with the best experience possible: analysing needs, suggesting improvements and guiding clients towards tailor-made solutions to increase their satisfaction,
- account planning and upselling products and services in order to grow our businesswith current clients,
- proactively getting feedback from clients and creating action plans with Project Managers to resolve customer inquiries.
Requirements for a mid-level Account Executive:
- excellent command of written and spoken English (CEFR C1+); Polish not required,
- experience in a similar position/account management at software consulting/SaaS services company,
- impressive written and verbal communication skills and interpersonal abilities,
- ability to empathise with customer issues and tactfully navigate their concerns,
- solution-oriented: ability to stay focused on the problem at hand and deliver an actionable plan,
- ability to plan and execute on-site meeting with current accounts
- specific technical knowledge sufficient to understand code review reports and discuss general technical problems with a client,
- working knowledge of Salesforce or other CRM,
- general knowledge of outreach and inbound processes,
- willingness to travel.
Additional requirements for a Senior Account Executive:
- ability to plan and execute strategy for selling new services,
- in-depth technical knowledge – ability to advise clients about technology strategy they should take going forward,
- ability to incorporate and suggest new tools for the team to use and increase overall team productivity,
- network of contacts and established relationships in the UK/US markets,
- Salesforce Certification.
Salary:
- B2B contract: 8250–11825 PLN (+ bonuses)
- UoP: 6600-9000 PLN (+bonuses)
Available in: Poznań, Warszawa
Perks & benefits:
- Macbook and extra accessories
- Private health insurance and a multisport card
- Edu-pack: books, international conferences, webinars and more
- Further training in English
- Free sandwiches and half-price lunches
- Team Retreats
- Team meet-up every two months