Responsibilities: Responsible for HR operational support and supervising all HR processes; POC for employees for policies and complex queries; Providing advice on matters relating to Polish labour law; Creating internal policies and guidelines; Supporting the senior HR team with daily HR tasks;...

Job type: Permanent Responsibilities: Operational and administrative responsibility delivering Quality Ops services. Performing reviews, creating quality reports, conducting quality trainings and supporting delivery team. Identify training needs and organize training interventions to meet quality...

Job type: Permanent Responsibilities: Conduct specific training and identify/assess training needs; Create/review teaching material; Plan, organize and implement training activities; Evaluate training effectiveness; Hold training performance discussion and motivate/encourage resources; Analyze data...

Job type: Permanent Tasks & Responsibilities: Accountable for the success and quality of the process; Ensures that the process is followed correctly in Service Operations; Help improve the defined processes as we create more automation and gather information; Ability to learn to work with customer...

Working hours: 2 shifts (7:00 AM – 3:00 PM and 3:00 PM – 11:00 PM) Do you love social media? Are you a fan of vlogging or constantly looking to videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Analyst for...

Can you see yourself working for one of the most admired, top performing and fastest growing companies in the world? You are fluent in FRENCH and are looking for a new opportunity to put your excellent communication skills to good use? If yes, Cognizant is looking for dynamic and fast-learning...

Responsibilities: Day to Day operations, SL and Floor Operations management; Organize team huddles and work towards keeping the team motivation at a higher level; Facilitate Administrative and operational need of the team; Prepare consolidated weekly / monthly reports; Accountable for the success...

Responsibilities: Research and validate company information and affiliates via Hoover and other sources; Manage requests from internal stakeholders (e.g. sales, renewals) and pricing related requests (e.g. affiliated pricing, renewals quote, restricted product quote approvals) Research to determine...

Responsibilities: Understands the processes which are in scope and goes through all relevant process training and certifications; Perform a thorough assessment of controls for in scope process areas; Works hand-in-hand with operations, process document writers, training team members and SFDC on an...

Responsibilities: Single POC for client & Cognizant Management. Drive service delivery from Poland; Ensures compliance with all company policies; Oversee and review activities performed by all the process out of Poland; Manage the day-to-day activities of the team; Monitor training requirement of...

Responsibilities: Participates in transition of processes and enables seamless takeover of activities; Understands the processes which are in scope and goes through complete process training to understand intricacies to create a thorough documented training plan; Works hand-in-hand with operations,...

Responsibilities: Initiating collection customer calls and outreaching on assigned account base in accordance with Invoice Collection and Account Suspension Timeline by exercising good business judgment and due diligence in evaluating account solvency and ability/willingness to pay; Resolving...

Responsibilities: Resolving incoming customer inquiries regarding invoicing, contract management, license provisioning, as well as account cancellations and reductions; Responding promptly to customer inquiries based on SLA metrics; Resolving escalated internal and external customer situations;...

Responsibilities: Initiates collection customer calls and outreach on assigned account base in accordance with Invoice Collection and Account Suspension Timeline by exercising good business judgment and due diligence in evaluating account solvency and ability/willingness to pay; Resolves customer...

Responsibilities: Research and update account information leveraging external source or applications such as Hoovers and Data.com; Collect appropriate approvals and merge account information to avoid duplicates; Review submissions/ manage requests and exception requests to create/ dissolve a...