Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
- Active usage of ticketing tools
- Reporting of the tickets
- Usage of closing codes within tickets
- Data validation
- Business communication and support of international customers and internal delivery teams worldwide
- Handling project documentation
- Other administrative tasks
- Active contact with our local teams and local management
- Data verification in our ticketing system
- Good English
- German - at least A2 or higher
- Ability to multi-task and adapt to changes
- Communication with customer skills
- Ability to work in a team
- Openness to learn new skills – technical vocabulary and issues from hardware area
- Experience in customer-facing / contact center environment
- Reliability: a secure job position in an exponentially growing international company
- Variety: exciting projects and challenges within your own responsibility
- Team Spirit: strong team spirit and a great working atmosphere in a friendly team
- Openness: Direct and informal communication even at the management level
- A socially responsible employer: not only continuously commercially successful but also who provides a sense of purpose: Hemmersbach RhinoForce is our environmental protection organization and Hemmersbach Kids’ Family - project we help children across the globe who live in poor conditions
- Career Opportunities: Great possibilities for professional, personal and language training
- Initial Help: buddy programme to help you get started, a welcome pack included
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
- Other conveniences like: free coffee, tea and a company bus from the centre of Wroclaw
- Active usage of ticketing tools
- Reporting of the tickets
- Usage of closing codes within tickets
- Data validation
- Business communication and support of international customers and internal delivery teams worldwide
- Handling project documentation
- Other administrative tasks
- Active contact with our local teams and local management
- Data verification in our ticketing system
- Good English
- German - at least A2 or higher
- Ability to multi-task and adapt to changes
- Communication with customer skills
- Ability to work in a team
- Openness to learn new skills – technical vocabulary and issues from hardware area
- Experience in customer-facing / contact center environment
- Reliability: a secure job position in an exponentially growing international company
- Variety: exciting projects and challenges within your own responsibility
- Team Spirit: strong team spirit and a great working atmosphere in a friendly team
- Openness: Direct and informal communication even at the management level
- A socially responsible employer: not only continuously commercially successful but also who provides a sense of purpose: Hemmersbach RhinoForce is our environmental protection organization and Hemmersbach Kids’ Family - project we help children across the globe who live in poor conditions
- Career Opportunities: Great possibilities for professional, personal and language training
- Initial Help: buddy programme to help you get started, a welcome pack included
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
- Other conveniences like: free coffee, tea and a company bus from the centre of Wroclaw
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Remote work during the pandemic
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Remote work during the pandemic
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
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Step
Pre-selection of candidates
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Step
Phone interview
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Step
Face to face / Skype interview
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Step
Decision and offer
Testimonials
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Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
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Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.