In this role, you will be responsible for owning the implementation of Client CRM products into unique client environments. The technical consultant will focus on technical phases of the implementation, such as integration and maintenance, and will also be responsible for the implementation of change requests from customers. Although this role requires someone with strong technical skills, interpersonal and business acumen are also crucial for success. This role will work with both external customers and Client team members to understand projects at a high level, determine the technical requirements, identify needed customization processes, and effectively communicate with customers. A successful technical consultant will leverage their existing experience and technical knowledge while adapting to changing markets.
- Identify Client CRM product applications as solutions for customer needs
- Understand the customization process needed for each project and develop the technical requirements to successfully execute. Document any changes properly.
- Interface with customers, explaining any changes or enhancements in an understandable way
- Solve unique problems and wisely handle change requests
- Proficient in both written and spoken English
- 6+ years of experience in the field of standard software construction/customizing/configurations.
- Strong technology and problem-solving skills. Detail-oriented and highly organized.
- Proven track record of technical consultancy and client interaction skills
- Excellent Javascript, HTML.
- Experience in CRM platforms would be good to have
- Experience in XML technologies, C# and webservices would be good to have.
- German required
- You are skilled at establishing, engaging, and maintain a variety of customer relationships
- You are skilled at working with global teams
- You are a quick learner, able to prioritize, results driven, and able to deliver in time/scope/quality
- You already have an understanding of CRMs and/or configuring enterprise software solutions.
- You fearlessly seek out more efficient solutions and constantly challenge the status quo
Pay: $15/hr or $30k/year
40 hours/week
Location: Global (remote)
We’re one of the few legitimate companies offering high-paying jobs that are 100% remote, work from home. You never have to fight traffic to the office again and you have the freedom to choose when and where you put in your 40 hours to be most effective each week.
However, it is important to note that while you will work as a "contractor," these are long-term contracts that should be your only source of employment. You are not permitted to work additional jobs on the side. Please do not apply unless you are available to make this position your sole employment.
To qualify, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top 1% of talent, there will be a series of interviews and online skills examinations. We realize these are challenging and can require a decent amount of time - so we thank you in advance for your efforts.
Are you up for the challenge?
