Customer Service Advisor with English and German/Greek/French
Miejsce pracy: Wrocław, dolnośląskie
Nr ref.: JO-1601-323800
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for:
Customer Support Representative with English and German/Greek/French M/F
Location: Wrocław
Job Description:
- Providing support for Business Clients via phone, email, chat;
- Creating new accounts/ adding new users to existing accounts and updating necessary changes in the Entitlement Database;
- Validating Entitlements and contracts;
- Clarifying case properly in order to dispatch it to the appropriate group;
- Understanding customer concerns and address them effectively;
- Ensuring customer satisfaction for services rendered.
Requirements:
- Advanced command of Spanish/German/Arabic/(Russian): C1+;
- Advanced command of English: C1+;
- Strong Customer service focus;
- Excellent communication skills;
- Passion to learn new concepts, technologies and processes.
Our Client Offers:
- International environment;
- Competitive salary;
- Private medical care;
- Group life insurance;
- MultiSport Card and other benefits.
Please send your CV in English to malgorzata.kozlowska@cpljobs.pl