Customer Service Specialist with Italian

Main responsibilities are following:

•      Responsible to validate TSP shipment file

•      Download DN data from S1P platform

•      Responsible for working on platforms like Revolution/Wave0 / Wave1

•      Responsible for preparing shipment file for billing

•      Responsible for financial settlement of Reverse logistics activities

•      Responsible for executing ad hoc data extracts and reports

•      Work with L1 org on financial claims resolutions for billing

Requirements:

University degree (minimum Bachelor) / logistics can be an advantage
Inter-mediate in spoken and written English
Customer Service related experience
Good interpersonal skills: communication, influencing
Strong analytical skills required
Creativity, passion and engagement
Team-working oriented
Energetic and pressure resistance
Customer service mindset

Offer:

·         Attractive salary.

·         Stable job offer - employment contract.

·         Genpact supports professional trainings and great career development opportunities Possibly of development.

·         Work in a multicultural and diverse environment with employees from over 30 countries

·         Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy).

·         Free access to our award-winning learning platform