Customer Services Specialist - German Speaker
Bucharest
Customer Services Specialist - German Speaker
Bucharest
Nr Ref.: 00278621
Bucharest
Nr Ref.: 00278621
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Description
If you are passionate about innovation, if you are seeking stability, genuine customer interaction and a young, vibrant team that strives for continuous improvement then bring your desire to achieve and your dedication to solve problems at Honeywell.
We, at Honeywell Process Solutions (HPS), are committed to improve people’s lives every day, to transform, change and explore new dimensions of customer interaction and communication. If you are ready to take your career to the next level and help us inspire people’s lives, join our team. Imagine what we could achieve together...
Your primary task will be to create, manage and dispatch all Technical Assistance Center, Service and Order Service requests over a full range of industry-leading areas such as oil & gas, mining, refining, pulp & paper, power, chemical, and life sciences.
So, what will you actually be doing? Share your passion by…
- managing incoming phone calls, faxes, emails, web requests and the associated documentation within Siebel;
- creating activities for service, preventative maintenance and technical assistance requests;
- processing and changing customer orders and quotes in regards to contracts, repairs, warranty issues etc.
- ensuring customer satisfaction and high quality by resolving customer inquiries on the first call;
- being proactive, solving problems and following-up on customer inquiries;
- constantly keeping in touch with different departments all over the world.
Let us invest in you! We offer …
- the possibility of challenging yourself, improving your skills, learning and evolving within our team by working in a fast-track environment
- career progression opportunities in our international company
- the chance to make an impact, bring your value and leave your mark
- competitive remuneration and benefits package
Let us challenge your expectations! Hit the SUBMIT button and join our fast growing team!
Want to learn more? Visit:
Our career website: www.careersathoneywell.com
Channel: http://www.youtube.com/watch?v=CcMf_TFS0kA
http://www.youtube.com/watch?v=Tj8Jr2USl4M
Qualifications
Are you the type of person we want to meet? Do you have….
- the ability to engage effectively with customers by telephone and email?
- high attention to details including accurate recording and management of data?
- the ability to work collaboratively in a team environment?
- excellent time management and organizational skills?
- interpersonal skills - including the ability to quickly establish and maintain rapport at all levels?
- customer service mentality?
- good communication skills?
If you are also fluent in English and German then you are definitely in the right place!
Job :Customer/Product Support
Primary Location :ROU-B-Bucharest
Education Level :Bachelor's Degree
Shift :Day Job
Travel :No
Relocation Available:No
SBG:PMT
University Relations Requisition:No
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