HR Support Team Leader

Arla Global Shared Services

Lubelskie

1 dzień temu

HR Support Team Leader

Would you like to be in charge and significantly contribute to the Global HR Service Delivery strategy? Do you know how the tier model/ Service Delivery model works? Do you look for a place to check your leadership skills in practice?

 

Welcome to Global Shared Services in Gdansk


Arla is a global farmer-owned organization that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak®, and many, many more.

 

As an HR Support Team leader, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 400 colleagues dedicated to supporting all of Arla with IT, HR, financial, and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.

 

With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organization, you will also enjoy a Scandinavian, collaborative work culture. We are all on first-name terms with each other, and we truly appreciate diversity and individuality.

 

About the job


HR Shared Services in Arla is a unique place where you can learn a wide variety of HR processes, including recruitment, onboarding, learning, performance management, Masterdata, mobility, and more. We support our colleagues as a 1st line support with HR questions and tasks. Moreover, we work closely with HR teams around the world to deliver HR operations.

 

Hr Support PCL team members act as a first-line support to Arla colleagues globally with HR questions and are also responsible for administration operations in the area of performance, compensation, learning, and mobility.

 

In a Team Leader role, while motivating and engaging the team, you would be responsible for taking up operational responsibility for the service and performance of an HR Support Team (Performance, Compensation & Learning). In addition to that, you would develop an understanding of policies and procedures as relevant for the work of the HR Support Team.

 

Specifically, you will:
  • Lead, develop, and support the team of HR Specialists and HR Administrators.
  • Contribute to the HR SSC management team
  • Deliver operational plans by setting day-to-day team objectives, workload planning, and delivering high-quality service to our customers to ensure the realization of tasks according to good practice and SLA
  • Monitor performance dashboards to identify areas of risk or intervention
  • Act as an escalation point for all queries addressed to your team
  • Participate in the transformation journey for HR Support Team globally

On top of that, you will develop a cross-functional partnership with internal and external stakeholders to identify opportunities for efficiency or improvements. To support that goal establishing knowledge sharing with other leads within the HR Community would be needed.

 


Would you like to be in charge and significantly contribute to the Global HR Service Delivery strategy? Do you know how the tier model/ Service Delivery model works? Do you look for a place to check your leadership skills in practice?

 

Welcome to Global Shared Services in Gdansk


Arla is a global farmer-owned organization that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak®, and many, many more.

 

As an HR Support Team leader, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 400 colleagues dedicated to supporting all of Arla with IT, HR, financial, and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.

 

With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organization, you will also enjoy a Scandinavian, collaborative work culture. We are all on first-name terms with each other, and we truly appreciate diversity and individuality.

 

About the job


HR Shared Services in Arla is a unique place where you can learn a wide variety of HR processes, including recruitment, onboarding, learning, performance management, Masterdata, mobility, and more. We support our colleagues as a 1st line support with HR questions and tasks. Moreover, we work closely with HR teams around the world to deliver HR operations.

 

Hr Support PCL team members act as a first-line support to Arla colleagues globally with HR questions and are also responsible for administration operations in the area of performance, compensation, learning, and mobility.

 

In a Team Leader role, while motivating and engaging the team, you would be responsible for taking up operational responsibility for the service and performance of an HR Support Team (Performance, Compensation & Learning). In addition to that, you would develop an understanding of policies and procedures as relevant for the work of the HR Support Team.

 

Specifically, you will:
  • Lead, develop, and support the team of HR Specialists and HR Administrators.
  • Contribute to the HR SSC management team
  • Deliver operational plans by setting day-to-day team objectives, workload planning, and delivering high-quality service to our customers to ensure the realization of tasks according to good practice and SLA
  • Monitor performance dashboards to identify areas of risk or intervention
  • Act as an escalation point for all queries addressed to your team
  • Participate in the transformation journey for HR Support Team globally

On top of that, you will develop a cross-functional partnership with internal and external stakeholders to identify opportunities for efficiency or improvements. To support that goal establishing knowledge sharing with other leads within the HR Community would be needed.

 

Who are you?

You know how to inspire colleagues to perform high-class results while keeping up positive energy and high spirit, urge and drive to create change and set the direction for your team. Leadership competencies in your main development focus area.

 

Furthermore, you have:
  • Solid knowledge about tier model/ Service Delivery model/ call & case management
  • Background experience in handling task transition within SSC organization
  • Very good command of English

Thanks to your high organizational understanding and networking and influencing skills, you know how to build and maintain stakeholder relations. Work under time pressure in a very challenging and changeable environment enables your proactiveness and problem-solving ability. Last but not least, the global mindset and ability to deliver in different cultural environments support your decisiveness and change management skills.

 

Application and contact

If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity. Please apply via the link as soon as possible no later than 11th Dec.

 

What do we offer?
  • Work in an international team & matrix structure
  • Friendly atmosphere & comfortable workplace (Neptun office in Gdańsk Wrzeszcz)
  • Relocation package
  • Medical care & life insurance 
  • Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.

Read more about Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.

 

As of now, we have an IT Operations and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

 

Together, we are all dedicated to one collective mission: ensuring an optimal global supply of fresh Arla products – every single day.

 

COVID-19 Notice:

We are busy producing dairy products so we can continue #fillingtheshelves and #feedingthenation. Recruiting talent to Arla thus stays one of our top priorities also during these difficult times. Necessity is the mother of invention, so we have moved to virtual hiring and onboarding processes so we enable candidates and our recruitment teams to get close while respecting social distancing. If at the final stages of a recruitment, a candidate would prefer to meet in person, we take all the necessary precautions to ensure everyone's safety

 

Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w przesłanych przeze mnie dokumentach przez Arla Global Shared Services spółkę z ograniczoną odpowiedzialnością, z siedzibą w Gdańsku (80-244) przy Al. Grunwaldzkiej 103A, w celach niezbędnych do realizacji procesu rekrutacji, przeprowadzonego przez Arla Global Shared Services Sp. z o.o.

Klauzula informacyjna

Zgodnie z art.13 RODO, informuje się, iż Administratorem państwa danych osobowych, przetwarzanych w związku z prowadzonym procesem rekrutacji jest Arla Global Shared Services Sp. z o.o. z siedzibą w Gdańsku (80-244) przy Al. Grunwaldzkiej 103A. Dane kontaktowe do Administratora w sprawie ochrony danych osobowych: onehr@arlafoods.com. Dane osobowe przetwarzane są w celu realizacji projektu rekrutacji. Podstawą prawną przetwarzania danych osobowych jest przepis prawa (art. 22(1) k.p.) oraz zgoda (Art. 6 ust. 1 a RODO). Dane osobowe mogą być przekazywane (ujawniane) organom publicznym wyłącznie na mocy obowiązujących przepisów prawa. Dane osobowe mogą być ujawniane procesorom, czyli podmiotom przetwarzającym dane na zlecenie Administratora danych w toku procesu rekrutacji ze względu na wykorzystywane metody i narzędzia. Dane przechowywane będą w przypadku osób, z którymi zostanie zawarta umowa o pracę przez czas trwania umowy, a następnie w oparciu o obowiązujące przepisy prawa, natomiast dane osób, z którymi nie zostanie zawarta umowa o pracę przez okres 1 roku kalendarzowego, następnie dane zostaną zanonimizowane. Informuje się o następujących przysługujących prawach:
  1. prawo wycofania zgody na przetwarzanie danych,
  2. prawo dostępu do danych osobowych,
  3. prawo żądania sprostowania danych osobowych,
  4. prawo żądania usunięcia danych osobowych,
  5. prawo żądania ograniczenia przetwarzania danych osobowych,
  6. prawo do przenoszenia danych osobowych danych przetwarzanych na podstawie umowy lub na podstawie zgody (Kontakt do administratora: dataprivacy@arlafoods.com).
  7. prawo wycofania zgody co jednak nie ma wpływu na zgodność z prawem przetwarzania, przed jej wycofaniem,
  8. prawo wniesienia skargi do organu nadzorczego. Organem nadzorczym jest Prezes Urzędu Ochrony Danych osobowych z siedzibą w Warszawie (00-193) przy ul. Stawki 2.
Podanie danych jest dobrowolne, jednak niezbędne do realizacji celów, do jakich będą zebrane. Informuje się, iż w procesie realizacji postanowień umowy nie występuje i nie są podejmowane decyzje w oparciu o zautomatyzowane profilowanie. Administrator danych nie przewiduje zmiany celu przetwarzania danych osobowych.
Find out your future workplace

Poznaj

Arla Global Shared Services

Meet Arla GSS

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 20,000 people worldwide and delivering 25 trillion glasses of milk a year.

That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center, and thanks to our work:

1. Farmers around the world receive payments for the delivery of delicious milk.
2. Production plants have all the necessary tools and raw materials to work with.
3. Arla Foods accounting books are clean and perfectly organized.

Employees voice

Przemek

IT Service Desk Quality Lead (5 months at Arla)

Arla is a lot more than just people and the office. Here you take care of larger or smaller challenges. And I feel that I am always going in the right direction…love that!

Maja

A2R Acting Team Leader (5 years at Arla)

I like Arla because it confirmed me in the belief that DO WHAT YOU LOVE AND YOU WILL NEVER HAVE TO WORK is possible

Proces rekrutacji

Stage Screening applications
Stage First interview – phone screening
Stage Second interview and assessment
Stage Employment
Stage Rejection
Team leader, tłumaczony po prostu jako lider zespołu jest osobą menedżerem koordynującym i nadzorującym prace danego zespołu pracowników w firmie, przedsiębiorstwie lub instytucji. Jego zadaniem jest wyznaczanie bieżących i długofalowych zadań i celów dla poszczególnych członków zespołu, weryfikowanie czynionych przez nich postępów, nagradzanie i wyciąganie konsekwencji, motywowanie do działania. ...
Praca Lider Zespołu (Team Leader)