Manpower to światowy lider w dziedzinie HR o ponad 60-cio letniej tradycji. Nasza firma jest obecna w 82 krajach, na terenie Polski mamy 50 oddziałów. Współpracujemy z 400 000 klientów rocznie, w tym małymi i średnimi przedsiębiorstwami ze wszystkich sektorów, a także największymi światowymi korporacjami. Nasze usługi obejmują pracę tymczasową, rekrutację pracowników stałych, zatrudnienie zewnętrzne oraz doradztwo personalne. Obecnie dla jednego z naszych Klientów poszukujemy Kandydatów na stanowisko:
Zadania:
The person in this job position will be responsible for provide high quality and responsive Level 1 and Level 2 application support to all Client's users in the EMEA region as part of the regional team and also the worldwide application support service
Responsibilities:
- Provide an effective first line application support and incident management service to Purchasing users in EMEA
- Maintain and control key Purchasing data and settings affecting all sites (eg the purchasing process hierarchy)
- Work closely with and provide back-up for application support teams in other regions (Asia and Americas)
- Build strong working relationships with Level 2 support teams, users, colleagues and suppliers
- Provide support to other corporate business applications
- Build a knowledgebase in support issues/activities
- Ensure that requirements for changes to existing systems are clearly specified and agreed
- Provide regular reports on the support service
- Maintain up-to-date documentation on IS support
Requirements:
- IS or IT support experience
- Understanding or ERP systems
- Understanding of business applications and flows
- Good verbal and written skills
- Good analytical skills to resolve problems/issues and determine appropriate solutions
- Working with staff from other countries
- Requirement to work occasional evenings//weekends during new release rollout
- Language level : English (Fluent) and French (Intermediate)
- The employment contract
- Attractive salary
- Possibility to work in dynamic and challengeable environment,
- Possibility to develop and improve skills,
