Are you looking for a highly dynamic and successful company in Tricity, which offer unique opportunity for your professional development?
Would like to join IT Service Management Team and move your career to the next level?
Then send us your application!
Currently to our IT Competence Center in Gdańsk we are looking for:
IT Specialist – Data Centre Services Management
Main tasks:
- Daily interaction with other Global Service Management Departments and Provider teams
- Providing proactive services such as reporting, coordinate meetings if necessary for root-cause analysis and facilitating final solution implementation
- Participate/drive service management processes including Problem, Change, Supplier, Service Level Management
- Accountable for operational processes according to a particular service model
- Prepare relevant KPI reports of the service lifecycle management
- Participation in call-out service / on-call duty
Requirements:
- IS/IT related education and/or appropriate knowledge
- 1 year of experience in Service Management and/or Service Desk
- 3+ of IT experience
- Experience in provider management
- Fluent written and spoken English, German language will be an asset
- Excellent analytical skills
- Knowledge of ITIL/ITSM processes
- Expert knowledge of one or more technologies used behind the services delivery
- Communication management services (i.e. Exchange, Lync and SharePoint)
- Network and Security services (i.e. WAN, LAN, VPN, Firewall)
- IP Management
- Active Directory
- Storage, Backup, Databases
- Windows/UNIX Server Systems
- Application servers (e.g. Apache, IIS)
thyssenkrupp Group Services Gdańsk is one of centers of operation for thyssenkrupp Global Shared Services (GSS). The goal of GSS is to bundle, standardize and optimize global administrative functions in the areas of HR, IT, Accounting and Real Estate. thyssenkrupp Corporation decided to implement GSS in order to maximize efficiencies through delivering reliable and high quality standardized processes on competitive terms.
thyssenkrupp has around 150,000 employees in more than 80 countries working with passion and expertise to develop solutions for sustainable progress. Their skills and commitment are the basis of our success. In fiscal year 2013/2014 thyssenkrupp generated sales of around €41,1 billion. Innovations and technical progress are key factors in managing global growth and using finite resources in a sustainable way. With our engineering expertise in the areas of "Mechanical", "Plant" and "Material", we enable our customers to gain an edge in the global market and manufacture innovative products in a cost and resource efficient way.
We offer:
- Internal and external professional trainings
- Social benefit packages including: sport cards, private medical care
- Language classes directly in the office
- Open and friendly atmosphere
- Relocation package
thyssenkrupp Group Services Gdańsk sp. z o.o.
Location: Gdańsk, Business Olivia Center
Human Resources Department
Al. Grunwaldzka 472 D,
80-309 Gdańsk
tel.: +48 58 783 60 00
