Experis™ is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations’ growth by intensely attracting, assessing and placing specialized expertise in IT, Finance & Accounting, Engineering and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve.
ITIL Change Manager
Job Description
- Managing the ITSM processes in accordance to ITIL best practices
- Ensure that standardized methods and procedures are used in efficientand prompt manner
- Handling of all problems in order to minimize the impact of problem uponservice quality and consequently identifies opportunities to improve theday-to-day operations of the organization
- Executes the Change Management process tasks in adherence with global and local requirements
- Coordinates and manages the Problem Management process activities across the global factory and with external suppliers to agreed global and local SLAs
- Supports Change Management reporting (KPIs and customer SLAs)
- University degree in IT Discipline
- Working knowledge of Incident/Problem/Change Management according to ITIL standards
- High level of IT literacy – MS Office (Word, Excel, PowerPoint)
- Ability to speak in English (other additional languages like German or French will be an advantage)
- Strong communication skills with multiple levels of an organization
- Excellent ability to manage priorities and flexibility to adjust to changing requirements, schedules and priorities.
- Ability to relocate to Bydgoszcz
- Work in the international environment with innovativetechnologies
- Well-organized career path
- Relocation package
- Private medical care
- Life and disability insurance
- Interesting trainings and professional programs
If you are interested in this offer please send your application by clicking Apply button.
