Duties:
- Handle customer contact to conduct requirements elicitation
- Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution
- Perform prototyping, which is designed to meet user needs and goals
- Responsible for securing that the requirements can be understood by both Business and IT, and used by application development team.
- Organizing and leading User Acceptance Demo and User Acceptance Test meetings
- Support prioritization of scope based on end user needs and business value
- Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs
- Support the consistency with global processes and application use
- Propose changes that make the software product more efficient and/or reduce operation or maintenance cost
- Continuously work to improve existing ways of working
- Facilitate workshops locally or globally
Requirements:
- Analytical thinking and problem solving mindset
- Confident and strong communication skills – both oral and written in English.
- Ability to run meetings and workshops
- Good documentation skills
- Good team player – must be able to work with people at different levels of the organization and in a global team
- SQL
- Fluent German