Matter Assistance Specialist

The purpose of this role is to:

• Deliver professional business specific services to clients, meeting high level expectations aligned with our firms' standards and culture.
• Continuously improve the quality and efficiency of assigned services.

Your duties include:

Supporting a number of processes which include:

• engagement terms,
• ring fencing of lateral hires,
• audit letters,
• restrictive agreements,
• closing matters,
• UAT of some CNCT Systems,
• archiving matters,
• data maintenance,
• reporting,

• Being responsible for assigned KPI's to meet customer needs,
• Perform quality control checks to ensure consistent quality of work,
• Participating in regular process reviews with clients and key stakeholders,
• Escalating issues and risks to the manager,
  
  

• University Degree – Administration/Management/Economy/Engineering/Finance or Accounting,
• 1-5 years experience in a Shared Service/BPO or data processing environment,
• Fluent English and Polish,
• Experience in a law firm or an in house legal department,
• Quality oriented, attention to detail and accuracy,
• Excellent computer skills (MS Office),
• Experience of SAP,
• Ability to work under time pressure,
• Excellent communication skills and analytical skills,
• Wanting to work in a service environment, understanding customer centric organizations,
• Analytical,
• Proficiency in data entry and data management,
• Flexible, with ability to cope with changing priorities,
• Willingness to travel,
• Ready to relocation to Warsaw,

• Good opportunities to develop professional career in international environment,
• Daily contact with foreign customers,
• Full time Job,
• Private medical care.