Our Client invests in the development of its diverse employees. They aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
Location: woj. dolnośląskie / woj. lubuskie
PURPOSE AND OBJECTIVES
We are looking for dynamic and flexible Support Engineers with a solid business and technical background that can be applied to enterprise applications. Ideal candidates will possess the ability to work independently, and collaborate with technical and non-technical individuals on daily basis with high level commitment to quality.
EXPECTATIONS AND TASKS
- Provide highly-quality, active Technical Support to end users and partners
- Identify, understand, perform root cause analysis, troubleshoot to resolution on customer issues in timely manner
- Collaborate with our R&D, Maintenance/Dev teams for handling complex technical issues and continuous application improvement
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
- Bachelor or Master’s Degree in Computer Science, Information Technology, Software Engineering or similar would be an advantage
WORK EXPERIENCE
- Experience in a previous Support Role would be an advantage
- Knowledge of retail industry
- Experience in Business Process Analysis and Data Modelling
- Experience working with Databases/RDBMS
- Some Java experience would be an advantage
- System integration and system administration experience
- Experience in working with SAP Hybris