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Senior Security Technical Support Engineer



495 dni temu


Our Nokia Networks business is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.


Nokia European Software & Engineering Center hires dedicated, enthusiastic and passionate people, who create the largest ITC R&D in Poland. Our facilities in Wroclaw are located in three sites and accommodate one of the biggest test telecommunications labs in Middle and Eastern Europe. Apply and experience the adventure of a lifetime!!!


Senior Security Technical Support Engineer
Miejsce pracy: Wrocław


Position description and career opportunities:

If you:

  • want to have a calm and not so challenging job
  • are not keen on tackling new problems everyday
  • don’t like learning new technologies

please don't come to us!
But if you said NO to all above statements – you definitely should continue reading!

Come and protect the world against cyberattacks!
Nokia Security business has a young passionate team working on security products. Our customers are the world leading telecom operators using our easy-to-use products and technologies to protect their networks. As the cyberattack surface has grown, Nokia is offering technologies to help customers to provide the security and privacy that IoT, big data and cloud services demand while meeting high performance requirements.
Our team is working on both traditional networks and cloud-based network architectures and protect end users and Internet of Things (IoT) devices from cyber threats. So if you have experience in radio and core telecom networks, telco cloud and related security technologies, and you have a huge willingness to learn, you're welcome to check if it's a place for you! We want you to be open-minded and able to think outside the box. On top of that, you need to be customer oriented, having problem solving mindset, coping well even under pressure and fluent in both spoken and written English.

As a Senior Security Technical Support Engineer, you will have a key role as the interface between Security Product development and customers. You will be part of new product introduction ensuring that products are ready for live network deployment. You will participate in customer pilots and early trials. Your tasks will include troubleshooting, problem solving, diagnosis and preventative activities – which require remote and on-site support.
Our team is looking for a talented technical support engineer for customer support activities, having good knowledge of the telecom domain. Expected is experience with next generation radio and core networks, their management, and security. You will be joining other extremely-passionate engineers that share a common interest in securing telecom networks against cyberattacks.

  • good knowledge of Telco and IT security, IP routing and firewalls, Public Key Infrastructure support
  • know how to use UNIX or Linux as well as virtualization
  • open-mindedness and ability to think outside the box, pro-activeness
  • fluent both in written and spoken English
  • willingness to travel
  • don’t have experience in something listed? We don’t mind if you’re a quick study
Bonus points:
  • troubleshooting skills
  • presentation skills
  • cloud computing
  • previous experience in either technical support, R&D or verification


What we offer:
  • projects that are rapidly evolving and are not in the maintenance mode

  • possibility to develop your skills in modern web technologies

  • possibility to work according to the Agile methodology in an iterative development process

  • flexible and friendly working environment in a team of young engineers

  • possibility to develop your skills in multicultural environment

  • working in effective environment with full automation of building and testing

  • variety of projects in different technologies to choose from

  • startup atmosphere

  • on the job activities which revolve not only around project development (open source projects, H@ckathons - own initiatives development during brain storm programming - during work hours!)

  • competitive salary + bonuses depending on one's achievements

  • medical care for you/your family

  • flexible working time

  • group life insurance

  • relocation support

  • co-financing of nursery and kindergarten

  • sport card, tickets to cinema, theater, opera, e-ticket

  • lunch cards

  • and more...



Dlaczego warto?

Nokia stawia na ludzi zdolnych i pełnych pasji do tworzenia niestandardowych rozwiązań, którzy stawiają na podwyższanie własnych kompetencji. Zapewnia im nie tylko możliwości zawodowego rozwoju, ale także najwyższe standardy pracy. Do dyspozycji pracowników oddane są nowoczesne laboratoria testowe R&D, w których powstają nowe rozwiązania technologiczne, często jeszcze niedostępne na rynku.

Poznaj stanowisko: Inżynier ds. Wsparcia Technicznego

Inżynier do spraw Wsparcia Technicznego to osoba, która zajmuje się dostarczaniem pomocy technicznej klientom danej firmy. Do jego obowiązków należy także rozwiązywanie problemów związanych ze sprzętem i oprogramowaniem oraz przekazywanie problemów do wyższych dział ów wsparcia. Inżynier do spraw Wsparcia Technicznego musi posiadać: wykształcenie ...
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