Tornos, a global supplier of Swiss-type and Bar Milling manufacturing equipment, including the tooling, services, spare parts, wear parts, consumables and automation solutions that support these systems. Markets served by Tornos include: Aerospace, automotive, medical, tool and die manufacturing. Tornos is an international company focused on the future. We are always looking for talented people who support growing the business and whose capabilities can be enhanced. Today Tornos has more than 700 employees around the world. Just over half of our employees are based in Moutier, Switzerland, the other half of our employees being located in our production centers in Asia (China and Taiwan) and in our seven subsidiaries (United States, Europe and Asia).
Tornos Poland in Kąty Wrocławskie is looking for a:
- Hotline service for Software + CNC in English and local language
- Retention of database of the customer calls
- Identification of the software bug and debugging of our software (Computer and CNC)
- Reproductive tests problems at Tornos
- Creating a database of identified problems with potential solution
- Update of database of problem identified and solved
- Tracking and follow up open points with final test to confirm them with standard solution and giving feedback to the customer
- Training of the agents or subsidiary company on our new/old products on request
- Presentation of the new SW products to the swiss customers on request
- Participation of the market research and definition of the software products
- Tracking customers tests
- Education as a Technical Bachelor or Master, ideally in Mechatronics
- Excellent verbal and writing in local language and English, ideally also French
- Comfortable to manage the customers contact
- Good CNC / PLC ideally C++ and general programming skills
- Experience in machine tool use
- Competitive salary package
- Secure employment based on contract of employment
- Private medical care, sport pass, life insurance and other trainings
- Working in a dynamic environment in international culture
- Opportunity to practice English in a professional environment
- Full programming set: laptop, mobile phone, dock-station, screens