Account Manager (English, Polish and Italian)

Key responsibilities:

• troubleshooting and liaising with multiple departments to ensure customer's satisfaction
• optimizing email deliverability
• providing expertise on running successful, permission-based, email marketing campaigns
• managing creative projects (newsletter templates, opt-in forms, landing pages)
• working with GetResponse MAX customers to develop high-performing email marketing campaigns

What do we expect?

• native Polish is a must
• excellent command of English and Italian (at least C1 level in both languages)
• previous experience in customer service; experience in technical support would be a huge asset
• working knowledge of SQL and HTML is a plus
• superb verbal and written communication skills
• strong analytical and problem-solving skills
• ability to work independently and in a team
• ability to build and maintain long-lasting relationships with customers

Extra Perks

• remote work
• home office subsidy
• #getremote fund
• private health insurance
• mental health helpline
• employee pension program (PPE)
• corporate life insurance
• sports card fund
• language classes