The Global Leader in Microsoft Recruitment
Established in 2006 in Newcastle UK, Nigel Frank International has rapidly grown into the global leader in Microsoft recruitment. With additional offices in London, Berlin, New York, San Francisco, Dallas, Melbourne and Singapore, we offer our Microsoft Partner and End User clients unparalleled access to the widest range of high calibre candidates.
Your tasks
- Delivering 2nd level support to DGS and other WDH sales companies worldwide including troubleshooting.
- Interacting with business and 1st line support to understand needs,, design and deployment of IT infrastructure.
- Researching, evaluating and providing technical solutions to address defined business requirements.
- Identifying alternatives and presenting recommendations that meet user needs
- Ensuring all requests are prioritized and managed pro-actively according to impact.
- Following up on incidents and issues in cooperation with colleagues from different worldwide locations.
- Some travel activities can be expected.
You are the one we are looking for if You:
- Have 2-3 years of experience on a similar position.
- Communicate effortlessly in English.
- Have very good operational knowledge of MS SQL 2008/2012.
- Are proficient in Microsoft solutions (Active Directory, standard windows servers and services).
- Have knowledge of Hyper-V or VMware – advanced virtual machines configuration.
- Are familiar with ITIL processes & procedures.
The essence of Your role:
You will play an important role in our new Infrastructure Operations team where you have a central role in the continuous improvement of our IT support to the business. Together with ambitious and talented colleagues, you will be part of an innovative and challenging environment based on trust and openness, and where you will experience a strong will to win.
Moreover, we offer flexible working conditions and teamwork is based on knowledge sharing and professional respect. In addition, we will deliver to you professional trainings and you will get a chance to participate in international conferences.
