IT Kontrakt is one of the leading outsourcing and recruitment companies specialising in the IT sector. The company provides the best specialists for IT projects implemented in key areas of the economy.
Application Management Specialist
miejsce pracy: Wrocław, Possibility of remote work
nr ref.: MPA/AMS/PL/10/PA
data dodania ogłoszenia: 2014-11-03
nr ref.: MPA/AMS/PL/10/PA
data dodania ogłoszenia: 2014-11-03
DUTIES
- Monitoring system availability
- Supervision and coordination of solving difficult problems involving multiple parties
- Acquiring the requirements of users, delivering and paraphrase solutions from developers
- Maintaining and developing the knowledge base of the system and the process
- Providing solutions and value to users, while respecting the procedures and standards of the company
- Analyzing problems (business processes, transactions, data, functions)
REQUIREMENTS
- Experience in technical support IT system
- Experience in programming in any language
- Knowledge of ITIL Foundation level
- Ability to write simple SQL queries, knowledge of relational databases (Oracle 10g)
- Very good knowledge of English in speech and writing
ADDITIONAL
- Knowledge of HP Service Manager
- Knowledge of Documentum or other document management platform
- Knowledge of the supplier relationship management and supply (Source to Pay)
- Knowledge of Linux, Visual Basic, DQL
- Knowledge of Syclo, Eclipse
WE OFFER
- Constant improvement of professional qualifications
- Stable employment in a professional environment
- Diverse scope of executed projects
- Private medical care
- Possibility of remote work