Application Management Specialist

• Monitoring system availability
• Supervision and coordination of solving difficult problems involving multiple parties
• Acquiring the requirements of users, delivering and paraphrase solutions from developers
• Maintaining and developing the knowledge base of the system and the process
• Providing solutions and value to users, while respecting the procedures and standards of the company
• Analyzing problems (business processes, transactions, data, functions)
  
  

• Experience in technical support IT system
• Experience in programming in any language
• Knowledge of ITIL Foundation level
• Ability to write simple SQL queries, knowledge of relational databases (Oracle 10g)
• Very good knowledge of English in speech and writing
  
  
  

ADDITIONAL

• Knowledge of HP Service Manager
• Knowledge of Documentum or other document management platform
• Knowledge of the supplier relationship management and supply (Source to Pay)
• Knowledge of Linux, Visual Basic, DQL
• Knowledge of Syclo, Eclipse

• Constant improvement of professional qualifications
• Stable employment in a professional environment
• Diverse scope of executed projects
• Private medical care
• Possibility of remote work