BE | Shaping the Future Poland Sp. z o.o. has a proven position of being a reliable partner for financial services organizations. Since the foundation of 2013, we have been continually expanding and customizing our spectrum of services.
Application Support Specialist (GTC)
Remote Poland
The role:
- Implementing a Trading/Finance Application
- Support Work of a Trading/Finance Application
- Production Support Analyst
- Experienced Across L2 Application Support
- Use systems tools and processes to provide product technical expertise
- Act as subject matter expert to understand client requirements
- Relates application to client needs
- Identifies, troubleshoot, and resolves issues
- Develops or collaborates with all colleagues and clients to help clients with day to day activities
- Communicates and liaisons with all departments in the organization to resolve client issues
- Works closely with Account Executive on all client matters and escalates issues swiftly, when appropriate
- Consulting and remain escalation point for complex issues for resolution
Skills:
- Application Support
- GTC
Benefits:
- Fully remote role
- Rate - up to 160 PLN p/h net + VAT on B2B
- Friendly & open-minded team
- Different interesting projects
- International environment