Staples is the world's largest office products company and a trusted source for office solutions. Founded in 1986, Staples today has an annual turnover of $24 billion and ranking third in the world of eCommerce sales. With 85,000 associates worldwide, Staples has a presence in more than 26 countries throughout North and South America, Europe, Asia and Australia. Bringing easy to offices and consumers everywhere!
In January 2015 we opened Global Competence Center in Gdansk. The Center consists of teams responsible for driving major IT and User Experience enhancements for whole European organization, with other teams like Supply Chain, Financial Analysis & Master Data Management also establishing their operations in Gdansk.
Purpose: Processing of all customers related invoices, credit notes and payments as well as accounts receivable communication with the purpose to accurately determine and timely collect all customer receivables; ensure appropriate reporting on the process performance.
Responsibilities:
- Booking of Incoming Payments:
- Bank Statement
- Remittance advices
- Processing credit notes
- Maintaining customer credit limit
- Define/ update customer credit limit
- Analyze/ release blocked orders for credit or fraud reasons
- Managing unapplied cash:
- Unapplied/unidentified payment investigation
- Cash collected at the month end
- Coordinating query resolution/dispute management:
- Verbal & Written Communication with client
- Verbal & Written Communication with related departments.
- Managing dunning letters/collection letters:
- Issuing, checking and sending dunning letters/Collection letters
- Academic degree, 3-4 years’ experience
- Good accounting (AR) skills, analytical skills and accuracy with numbers
- Excellent communication and customer service skills
- Able to speak/write in English and German
- Required language level for daily tasks: B2 English, minimum CEF level B2
- Self-motivated and team-oriented; good people management skills
- A proactive approach identifying potential problems and issues
- Ability to stretch, work in a high pressure environment and handle stressful situations
- Proficiency in MS Excel and other Microsoft applications
We give a possibility of help with relocation process.