Purpose of the role is to protect the Organization against money laundering risks, by applying all relevant policies and procedures into Customers’ monitoring. Customer Due Diligence Junior Analyst will work with other Business Lines to ensure Organization remains compliant with all regulations....

The successful candidate will be responsible for the following: Handling different queries related to payments for Elavon customer’s; Answering phone calls in English/Polish on a variety of queries related with Redirects team; Analyzing and resolving queries by e-mail on first contact or...

Główne zadania: Obsługa telefoniczna klientów Elavon w języku angielskim i polskim w zakresie rozwiązywania problemów technicznych zgłaszanych przez klientów, w tym m.in.; wsparcie w zakresie obsługi terminali płatniczych; skuteczne rozpatrywanie próśb klientów; wprowadzanie i...

The Operations Change Manager is a member of the EU Operations Change Management Team that supports projects for various operations areas within Elavon’s European Merchant Services organization. The Operations Change Manager is responsible for managing and coordinating project activities as well...

Main responsibilities: Entering and modifying Elavon customer data in IT systems; Documents processing in electronic form; Analysis of documentation and system data; Preparing reports, reports, statistics; Administrative work in the back room; Cooperation with other Elavon branches in Europe.

Ideal candidates will have an understanding of how Technology drives change and opportunity in the supply chain and ability to create value proposition development with Partners. The ideal candidate would have knowledge of payments, vertical awareness, experience and insight in to the ecosystem for...

Main responsibilities: Training and User Documentation delivery: Preparation and distribution of user guides, video tutorials and exercises, Training delivery via numerous methods – in class, online, recorded, Training scheduling and tracking. Helping Users to answer their questions and advising...

As a Technical Customer Support Specialist you would be responsible for executing your position's responsibilities in alignment with our core values and driving company success through performing the following tasks to the highest standards. Responsibilities: Serve as technology liaison between...

Główne zadania: naliczanie listy płac dla grupy ponad 800 pracowników we współpracy ze spółką zewnętrzną (outsourcing); aktualizacja danych w systemie kadrowo-płacowym, w szczególności wprowadzanie i sprawdzanie danych niezbędnych do prawidłowego naliczenia listy płac; zapewnienie...

Główne zadania: Rozpatrywanie reklamacji kartowych (Chargebacks) zgodnie z wewnętrznymi procedurami i regulacjami stowarzyszeń kartowych; Telefoniczny i mailowy kontakt z Klientem; Analiza dokumentacji Klienta w oparciu o dostępne bazy danych; Współpraca z innymi działami firmy oraz...

Main responsibilities: Entering and modifying Elavon customer data in IT systems; Documents processing in electronic form; Analysis of documentation and system data; Providing high quality customer service by responding to telephone and e-mail inquiries; Preparing reports, reports, statistics;...

Responsibilities include: Working with clients to understand how their business processes work today, identifying areas for improvement, and creating process maps and operating models to demonstrate how changes will help them reach their goals; Creating processes that contain the activities of...

Key responsibilities: Decision making in cases on all stages of dispute process according to associations rules and regulations; Control of chargeback passed to clients in a timely manner and in line with credit card regulations; Preparing of client correspondence related to retrieval requests and...

Główne zadania: Obsługa telefoniczna i mailowa klientów Elavon w języku angielskim i polskim w zakresie: Rozwiązywania problemów zgłaszanych przez klientów w oparciu o wiedzę dotyczącą produktów, usług, opłat, procedur; Wsparcia w zakresie obsługi terminali płatniczych; Udzielanie...

General overview: Key objective of the Operations Partner Relationship Manager role is to correlate all Partner/Elavon processes to ensure they are streamlined, effective and efficient. Ensure all issues/concerns raised on both internal/external calls have a resolution. Additionally, open...