Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today. We are wholly owned by US Bancorp, the fifth largest financial holding in the United States of America. Elavon is a top 5 Acquirer in the European market place, with a significant presence in Ireland, the UK, Germany, Norway, Poland, Spain, Mexico, Brazil and USA. At Elavon we encourage employees to grow professionally and be challenged by a leader in the payments industry. We are looking for team members to help drive our growth. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our
communities. Come join us.
For more details about us please see our web site elavon.pl
The Operations Change Manager is a member of the EU Operations Change Management Team that supports projects for various operations areas within Elavon’s European Merchant Services organization.
The Operations Change Manager is responsible for managing and coordinating project activities as well as participating in identification, idealization, development and implementation of projects. Projects may be general or be characterized by systems impact. They can involve significant impact to Elavon operations.
- Identifies and originates projects for assigned areas. Directs and monitors project activity for an assigned functional area, including role and responsibility assignments of team members
- Directs/participates in meetings and task force activities to identify project goals, gain consensus on project steps, schedule and implementation procedures and estimate project costs; foster cooperation and involvement from support team
- Identifies impact of projects on Operations BAU and prepares plan of addressing all identified impacts
- Develops a project plan and provides input to recommendations for business improvements, risk management and/or problem resolution
- Prepares project status reports; makes alterations in project plan as needed, communicates clearly and frequently with the project team on the status and delivery targets
- Assists with or prepares project implementation steps and documentation as appropriate; ensures a smooth implementation of project; resolves problems
Must have:
- Master's degree
- At least 4 years related work experience
- Experience in Financial Services industry or Business Consulting
- Experience in projects delivery
- Fluency in English (written and spoken)
Would be and advantage:
- Project Management experience
- Experience in business requirements definition
- Experience in Operations or Shared Services
- Experience working with people at all levels of an organization
- Experience in globally operating company
- Familiarity with Digital Transformation
- Familiarity with Agile methodology
Other requirements and skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills, presentation skills and the ability to interact professionally with a diverse group including executives, managers, and subject matter experts
- Ability to work under project deadline pressure
- Strong time management and prioritization skills
- Ability to think out of the box, logical thinking process- ability to listen, access, mediate and push resolution forward
- Ability to successfully engage in multiple initiatives simultaneously
- Strong relationship-building skills to build cross business line collaboration to ensure solid deliverables and efficient execution
- Be a team player, with the ability to act independently but collaboratively in complex project environment
- Able to demonstrate strong focus on customer satisfaction
- Working knowledge of Microsoft Office Suite
- employment agreement
- complex medical care
- life insurance
- language lasses
- multisport card or co-financed holidays
- development path and trainings
- social and community projects
- dditional holiday leave