Back Office Specialist with Romanian language

Location:  Possibility of remote work after undergoing training in Warsaw

Job description:

• Effectively manage e-mail customer’s queries to ensure excellent service standards;
• Provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency;
• Assist with placement of orders, refunds or exchanges;
• Identify and assess customer’s needs to achieve satisfaction;
• Communicate in positive manner with team members and business partners.

Requirements:

• Fluency to native level in Romanian language ;
• Must have excellent written communications skills;
• Call Centre Experience will be an asset;
• Experience working with direct consumers in B2C environment as a plus;
• Positive attitude and energy;
• Robust multitasking skills.

We offer:

• Very good atmosphere in a dynamic and creative international team;
• Extensive system of trainings and plenty of space for the realization of own ideas and strategies;
• Flexible work hours;
• Possibility of developing inside the company’s structures;
• Possibility of remote work after undergoing training in Warsaw

If you are energetic and foreign language speaker we’d love to hear from you!

After you get here, we’ll provide all trainings and a casual fun work environment.